Reviews
Took such great care of my car as always.
Took such great care of my car as always. Always pleased with the service there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Covington Pike. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
I left the service department feeling disgusting and
I left the service department feeling disgusting and disgusted. It’s be nice if we could trust the attendants at the dealership to be honest, but we seemingly cannot. While I understand it is my responsibility to say no. It’s disheartening to know that an attendant would choose horror stories, of what would happen if I didn’t do such services. I’m a nursing student, in a city that isn’t my home, and I am beyond disappointed in my experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, we are deeply disappointed by your experience at AutoNation Honda Covington Pike. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1283 to discuss what we can do to help.
Came into service dept.
Came into service dept. for an oil change and an object in a tire. I was given a time for car to be ready. Later I was told the tire would need to be replaced but there was one in stock so they could take care of it. About 20 minutes before the finished time I had been given I was told my car was ready. I drove out with my oil change and a new tire. No complaints about that.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
HI, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
I have been in communication quite a bit since I bought the car. I will not hesitate to call.
I always receive excellent service from the team at
I always receive excellent service from the team at AutoNation Honda. Terrell is a friendly face and makes the experience all the better.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rachel, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service department is very professional and doing a great
Service department is very professional and doing a great job on completing the work in a timely manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
The service was awesome.
The service was awesome. Donate my serviceman was very helpful. I wish more had his professional expertise.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Excellent team and very professional and patient!
Excellent team and very professional and patient! 10/10 Loved my experience and my new SUV!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
It took a while to communicate that they were waiting for
It took a while to communicate that they were waiting for rotors to get to the store. The pricing was not ideal but it needed to be done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Simply put, my best car buying experience yet!
Simply put, my best car buying experience yet! The staff here goes above every expectation, and Terrance Wilkins gets 5 stars!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Keona
My experience was great with auto nation they all move fast and did a great job helping me
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Floyd, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!