Reviews
Great Service!
Very helpful! I was having trouble getting my phone synced to the stero system. Nothing wrong with car my phone was the issue. Great fFolkes here! Top notch Servise. Serviced car at the same time. Very quick service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive feedback, Tim. We're so happy to hear that you were pleased with our dealership during your service. We look forward to future experiences with you!
Customer
Everything went good didn't have to wait to long! The waiting area was clean and kept up nice! TV To watch restroom clean a snacks to eat if wanted to!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive feedback, Terry. We love hearing from our customers and we're so pleased that you enjoyed your experience with us. We look forward to working with you in the future.
Great service
The attendants were very attentive to my needs and researched historical data based on my symptoms.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive feedback, Roosevelt. We're happy to hear that you're service experience with us was a good one. We look forward to future experiences with you!
Excellent customer service!
Vaughn in the service department is very customer friendly. I am quite pleased with the care and time he took to check for the additional services required during my oil change. It is important to me that the service department displays honesty and integrity. Especially since I have very little knowledge of the mechanics of automibiles. Therefore, I must rely on the service department. In dealing with me during my visit, Vaughn exemplified both. I must add that I often recommend JKC services to my family and friends. :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive feedback, Rozetta. We are pleased to hear that you received great service from Vaughn Kearney. We love hearing from our customers. We look forward to working with you in the future!
IT manager
Your team were very professional and knowledgeable The Chevrolet team are very professional
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review, Michael! We are pleased that you had a great experience with our team. We really appreciate you taking the time to post your feedback and your willingness to recommend our dealership to a friend. Have a good day!
Warranty tire
Instead of receiving a new tire under warranty, they were out of stock on my tire and only plugged the tire.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities 4.0
- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Service
My experience was wonderful. Wait time was great and the employees are always professional, kind and very considerate!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive feedback, Paulette. We love to hear from our customers and we're so happy that you received great service from us. We look forward to working with you in the future!
Customer service
Great customer service does a good job every time I take my car in for service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review, Tamika! We are pleased that you continue to have great experiences with the Jim Keras Chevrolet service department and that you're willing to recommend our dealership to a friend. We really appreciate you taking the time to post your feedback. Safe travels and have a good day!
Wonderful car buying experience
We had Phillip Shook as our salesman. He went above and beyond in letting us know what was going on all through the buying process. He wasn't a high pressure salesman. He listened to what we had to say and answered any questions that we had. I will definitely ask for him in the future for any of our buying needs. He is wonderful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review, Regina! We are pleased that you had a great experience with Phillip Shook and the Jim Keras Chevrolet sales department. We really appreciate you taking the time to post your feedback and your willingness to recommend us to a friend. Safe travels in your new vehicle and have a wonderful day!
Great Sales & Service
Jim Keras on Covington Pike in Memphis, TN is a great place to purchase a vehicle or have service work done. No problem is to to small for them and they are always willing to research the issue and see whatever they can do to satisfy me. I have been a customer since 2012 and they have always made it about me and my car. They provide me with excellent satisfaction and I am always willing to return. My next vehicle and extended warranty will definitely be from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review, Jo Ann! We are pleased that you have had such great experiences with the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback. Have a terrific day!