Reviews
Always Good Service
I think this is the best service department in the area. I've dealt with them for 20 plus years or longer. The name changed but the service stayed the same. Anyone should feel comfortable doing business here,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the terrific review, Nathan! We are so pleased that you think so highly of the Jim Keras Chevrolet service department. We really appreciate your longtime relationship with our dealership! Safe travels and have a wonderful day!
Great service
I'm totally satisfied with Jim Keras dealership and service. They go out of their way to make your visit the way you expect it to go .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review, Robert! We are pleased that you had a good experience with the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback. Safe travels and have a great day!
Good Service but long wait!
I had no problem with the service. I just wish I did not have to wait a long time. That is all.
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review, Gerar. We really appreciate you taking the time to post feedback on your experience with the Jim Keras Service Department. We take your comments on the long wait to heart. It's good to hear that you would recommend our dealership to a friend. Have a good day!
Great Service
I am so happy that when I arrive at Jim Keras on Covington Pike in Memphis, TN. Vaughan Kearney always welcome me and provide great service to me and my 2012 Chevrolet Cruz. I tell all my friends and family how happy I am that I purchased the Extended Warranty on my vehicle. When I purchase my next vehicle it will definitely be from Jim Keras and it will definitely be the one on Covington Pike. So Vaughan Kearney can take care that vehicle also. Thanks Team for all you do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the positive review, Jo Ann! We are pleased that you had a great experience with Vaughan Kearney and the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback. Safe travels in your Chevrolet Cruze and have a wonderful day!
Scheduled Service Plan and Maintenance
It was quick and good. I feel great about driving my 2015 Equinox into the Service Department and knowing that my vehicle will be scheduled care and maintenance that is is set up on a plan. All I have to do is stay on schedule and ride with confidence.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review, Brenda! We are pleased that you had a great experience with the Jim Keras Chevrolet service department. We really appreciate you taking the time to post your feedback. Riding with confidence is what our job is all about! Safe travels in your 2015 Equinox and have a wonderful day!
cruze
Everyone was courteous and nice, especially steve, the manager. That is why I stay with Chevrolet cars
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review, Natalie! We are pleased that you had a great experience with Steve and the Jim Keras Chevrolet service department. The words "courteous" and "nice" are music to our ears! We really appreciate you taking the time to post your feedback. It's good to hear that you would recommend our dealership to a friend! Have a fantastic day!
Madelyn
very positive experience ......work hard to please
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review, Madelyn! We are pleased that you had such a great experience with the Jim Keras Chevrolet sales department. Would you consider sharing this feedback on our Google+ page as well? We really appreciate your willingness to recommend our dealership to a friend. Safe travels in your new vehicle and have a wonderful day!
2015 Chevy Malibu
Throughout my experience the employees were very attentive and made sure they worked very hard to help me acquire the car I truly wanted...The experience was the best so far!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review, Tiffany! We are pleased that you had such a great experience with the Jim Keras Chevrolet sales department. We love to hear our team described as attentive and hard working! Would you consider sharing this feedback on our Google+ page as well? We really appreciate you taking the time to post your feedback. Safe travels in your new car and have a fantastic day!
Great Service
The staff was very helpful and friendly. They did an amazing job on my car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the positive review, James! We are pleased that you had a good experience with the Jim Keras Chevrolet service department. It's great to hear comments like yours! We appreciate you taking the time to post your feedback. It's good to hear that you would recommend our dealership to a friend! Have a terrific day!
Awesome staff
Great fast and friendly staff. They worked to get the best possible financing and I felt that they kept my best interest in consideration as they worked out the deal!!!! 5 Star service
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the positive review, Demario! We are pleased that you had such a good experience with the Jim Keras Chevrolet sales department team. Would you consider sharing this feedback on our Google+ page as well? We really appreciate you taking the time to post your feedback. Safe travels in your new vehicle and have a great day!