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Jim Keras Chevrolet

(600 reviews)

Reviews

(600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Keras Chevrolet from DealerRater.

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Great Experience In Car Buying

Absolutely wonderful experience from start to finish. George Gully is a jewel and I wouldn't buy a car from ANYONE else. I have bought 7 vehicles from George and Jim Keras since 2006. He is my first and last call when searching for a vehicle. Everyone I have come in contact with at the dealership has been professional, courteous and extremely helpful at every turn, especially Steve Hutchison and Nancy in the service dept. I sing the praises of Jim Keras Chevrolet to anyone who will listen.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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SERVICE DEPT

VERY WELL PLEASE WITH THE RESULTS ON REPAIRS OF MY CAR. THEY WENT ABOVE AND BEYOND THE CALL OF DUTY AND I BELIEVE ANYONE CAN APPRECIATE THAT.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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The Only place to shop

There really and truly isn't anything the folks there could have done to make my visit any better than it was. The people they have working act as if they have know you for years. Jim Keras Chevy in my opinion is second to none. They have the most friendly folks working there that I have ever seen at ANY dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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AWESOME!

We ALWAYS have a wonderful experience at Jim Keras Chevrolet. A world of thanks to Brad Ballentine, Mr. K, Scott McNeese, Trey Gray, Ethan Hensley, Evelyn Lincoln & Jean for our recent purchases & Vaughn, Mack McNary & Donna Williams in Service too! Luv y'all!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Car Service Experience

Excellent Experience. It is a pleasure to know that each time I visit Jim Keras for car service, I will be well taken care of by Donna Williams!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great customer service

Chris Gallarno is who helped me. I had a good car buying experience. I felt he was actually trying to get me what I wanted and not just trying to make a sale! Even after the sale I've called him for a few things and he still gives great customer support. Ill definitely do business here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WE WERE HAPPY!

We came back to you after another chevy dealership was less than friendly. Your staff was kind and friendly! The first time we came your salesman said " I don't want to be your first stop, make me your last we will bet any price". We did make you our last stop and although you were only able to match our lowest found price the fact that you had been friendly made up the difference. Lastly (this is Mrs, Randy filling out this survey) it was important to me that the sales people recognized and were smart enough to know that being nice to my kids(who were with me) goes a long way. We hope our vehicle is as good as the dealership! Thanks Mrs Randy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Will not buy from ANYWHERE else!

Absolutely Fantastic! WILL BE BACK and WILL BUY FROM THEN AGAIN! Everything is just like you would expect. Excellent sales people who do not work on commission, excellent service dept., and wonderful facilities! This is our second car from them, and will be our regular dealership from now on!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Pleasant Experience

The service was excellent and the sales personnel and finance management were very attentive and eager to assist and meet our needs of purchasing a new car for our daughter. Pleasant experience....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Nice and clean dealership.

Courteous service and a nice experience. The vehicle had everything as advertised on the internet. Our saleman was nice amd worked with us to get our pymts where we wanted it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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