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Acura of Jackson

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)
Visit Acura of Jackson
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
New (866) 538-8012 (866) 538-8012
Used (888) 494-4088 (888) 494-4088
Service (877) 899-0970 (877) 899-0970

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Jackson from DealerRater.

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James

Quick and great service, was afraid it was going to take days to get this work finished but they had my vehicle fixed, washed and back on the road before lunch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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John Taylor and Trevino

Excellent service,great price for such a stylish SUV.Looking forward to many years in this suv.Everyone at this dealership went out of their way to make the experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Customer

The people were professional ad courteous in their answers and the service that they provided.The quality of their service person and his staff were cordial.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I’ve been an Acura owner since 1999!

The service at Acura is awesome! The lobby is comfortable, quiet and very clean. They provide snacks/drinks while you wait or you can get a loaner or ride to work. They will give to you, in writing, what is recommended, but you can choose the service that you receive..no pressure. Just awesome!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service! Will never go anywhere else!

Wonderful staff, extremely helpful and knowledgeable. Explained every step of the process and made it a super enjoyable and comfortable experience. Facilities were amazing and would highly recommend to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I went in to buy the ILS a spec. It was awesome.

I had been wanting an Acura ILX for some time now and this was the perfect place to make my purchase. I give Acura an A

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Bad gas in tank

Overall excellent experience! Anthony was caring, informative, and compassionate. He kept me updated on the work status. The waiting area was very comfortable and updated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mrs bobbie channell

Excellent customer service. The service advisor was excellent with great perfection. That’s why I buy Acura’s service department. Facility is perfect with delicious coffee. All workers r so very pleasant which shows this is a great place to work. Service is very expensive though my car with 30,000 miles cost over $400 with $100 coupon. Thankful for the coupons sent out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Our experience at Acura in Ridgeland MS was excell

Buying process 5 star . The sales team was knowledgeable and courteous and served us in a timely fashion. I would recommend Acura of Ridgeland to anyone seeking responsive and caring treatment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Check emissions and parking break system false ala

Chris and Everette did a great job explaining what the technicians were doing. Chris also provided timely updates on the status of my vehicle. The waiting area was also comfortable and well laid out to make the wait time for the initial diagnosis bearable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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