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Byerly Ford

(1,779 reviews)
Visit Byerly Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 8 awards
2022 state dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (502) 434-5412 (502) 434-5412
Used (502) 434-5360 (502) 434-5360
Service (877) 757-4162 (877) 757-4162

Reviews

(1,779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byerly Ford from DealerRater.

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Very pleasant and professional

Prior to my visit I elected to discuss my needs via e-mail only. This in the past has been very difficult. I did not want to feel harassed with phone calls. I was working on another possible vehicle (other than Ford) at a different dealer. They actually stopped communicating. Byerly Ford had a better web search with lots of information. I found several vehicles in inventory available for my purchase options. John Wells worked with me providing all the information I needed prior to my visit for the purchase. I feel that Byerly Ford met and exceeded my expectations. Everyone I was in contact there was friendly and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Unreal Experience

Our vehicle purchase was so easy and the customer service was off the charts I have found the perfect Ford Dealership and a special thanks to Lindsey Daunhauer our saleswoman your AWESOME you went above and beyond for my Family and we thank You! I urge you to pay her a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

E Series Cargo Van

John was extremely helpful in assisting me in finding what I needed, which was a little specific. The whole process was quick and painless. I'm very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great experience

Most pleasant experience buying a car ever! JOHN As so professional & knowledgeable ! Getting a new car was so easy & dealing with finance was a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great job

Great experience! Best experience buying new car ever. Working with John was so easy, very professional and knowledgeable. FINANCING WAS ALL SO EASY and good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GREAT JOB

Trevor was great helping me get the car that I wanted and was honest about every thing I would recommend this dealership and make sure Trevor is you salesman

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Above and Beyond

There is no doubt that Byerly Ford (Trevor Wilson) wants to sell vehicles. Being indecisive as to whether or not I was ready to give up my Honda Accord, and with Trevor knowing that, he still went above and beyond to try and find the vehicle I was looking for, and never one time was he pushy about the sale. Even though he probably had other things to do the day I showed up at the dealership, he still spent the entire day with me answering questions, etc. until I was certain about the vehicle and sure about the purchase. Trevor was an absolute pleasure to work with and the purchase was one of the easiest I have ever made! And, let me finish by saying that I am happy, happy, happy with my new Ford Edge Limited! Thank you Trevor, thank you Byerly Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service !!!

John Wells was excellent! Knowledgeable, friendly, great follow up and no high pressure. Would not hesitate to work with John again. I highly recommend him to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awsome

Those guys were great. Several people I know and work with went there for multiple purchases. I only wish id gone there sooner, would have saved a lot of time and money. I won't go anywhere else. Thanks Byerly, and also a big thanks to Larry.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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My experience with Bylery was great! My Salesman, Mark...

My experience with Bylery was great! My Salesman, Mark Hall was a pleasure to work with, he was very upfront and honest. Mr. Hall took the time to provide me with financial advise beyond the purchase of a new vehicle, even before I made a final decision to purchase from his lot. They made sure that I was comfortable with the sale once I did make a final decision and they didn't use the pushy, aggressive sales tactics I had experienced at other lots. Overall, I am very pleased with my desicion to do business with Byerly Ford and would recommend them to my family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.