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Byerly Ford

(1,779 reviews)
Visit Byerly Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 8 awards
2022 state dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (502) 434-5412 (502) 434-5412
Used (502) 434-5360 (502) 434-5360
Service (877) 757-4162 (877) 757-4162

Reviews

(1,779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byerly Ford from DealerRater.

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Great job

Very pleased with byerly ford and Trevor my salesman.they were honest and didn't try to make me spend more than I wanted to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My husband and I worked with Marty Bray when looking for...

My husband and I worked with Marty Bray when looking for two cars. One for my husband and one for our daughter. Marty was very helpful and kind. He guided us in picking out a car that would be safe and dependable for our daughter to drive and one that would be economical for my husband. He went above and beyond to help us out. I recommend Marty to anyone looking for a car. Byerly Ford has always been good to me and I recommend others check them out.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I found the people I worked with the day I bought my car...

I found the people I worked with the day I bought my car to be very helpful and patient. They went above and beyond to help me chose the best car for me. I never felt pressured to make a decision I wasn't sure of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We enjoy the used car manager Guy Jarboe. He is very...

We enjoy the used car manager Guy Jarboe. He is very knowledgeable and is very personalable. Chris Hodges was our salesman and he seems to be learning his trade very well. We enjoy the no pressure environment. We have bought our last three cars from Byerly Ford and never have had a problem with service. Five stars for the used care dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience. Dealer was easy to do business with...

Great experience. Dealer was easy to do business with and John Wells did an excellent job helping us get the perfect vehicle. Love the new Ford vehicles. They drive great and the technology is awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We were planning to purchase a used car. We visited...

We were planning to purchase a used car. We visited several other dealerships and then found a car on the Byerly Ford website that we liked. Trevor Wilson was awesome! He was honest, knowledgeable, and very friendly. He answered all of our questions and concerns. We felt very comfortable, and there was absolutely no pressure to buy. A good customer service experience is critical when making a major purchase. We will absolutely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was looking for a new car and looked on line at...

I was looking for a new car and looked on line at numerous car dealerships, After contacting Byerly Ford requesting information, Lindsay Daunhauer contacted me right away and answered all my questions. She worked with me diligently and found me a 2013 Ford Focus SE which I am very pleased with. I also want to express much gratitude to Byerly management, Guy Jarboe, and finance, Randy Waiz, they did an awesome job walking me through the entire car buying process. I would recommend Byerly Ford to everyone-this is the place to buy a vehicle, new or used. Again I want to thank Lindsay, Guy and Randy-you all really know what great customer service is! See Lindsay for your new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A VERY fair dealership with a sales associate and sales...

A VERY fair dealership with a sales associate and sales manager that DID NOT push me to spend more money or deviate from my planned monthly payment. I've bought several new cars over the years and this experience BY FAR was the most enjoyable. If you leave the lot with a car and you are happy about what you spent and the dealership is ok with what you spent...that's a good deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Overall great car buying experience! Spoke mostly on the...

Overall great car buying experience! Spoke mostly on the phone before coming in and was not disappointed by making the 45 minute trip to this dealership instead of a closer one. Friendly nice staff not your typical "pushy salesman" will definately come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave was very kind and personable to deal with. I enjoyed...

Dave was very kind and personable to deal with. I enjoyed my experience with him at the dealership. This was the first car that I have ever financed and he made the process easy for me. The next car I get will defiantly be from Byerly Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.