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Byerly Ford

(1,779 reviews)
Visit Byerly Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2022 state dealer award
View 8 awards
2022 state dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (502) 434-5412 (502) 434-5412
Used (502) 434-5360 (502) 434-5360
Service (877) 757-4162 (877) 757-4162

Reviews

(1,779 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byerly Ford from DealerRater.

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Very clean and nice place to order a new vehicle or have

Very clean and nice place to order a new vehicle or have service done. You feel comfortable there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Muy bueno,servicio rápido ,excelente comunicación y te

Muy bueno,servicio rápido ,excelente comunicación y te ayudan en todo momento,gracias a Cris que el siempre me gestiona y soluciona mi problema se los recomiendo a todos los clientes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My husband and I recently purchased 2 Ford Explorers from

My husband and I recently purchased 2 Ford Explorers from Byerly. We had come looking for a specific one for me with the very small idea that maybe we got 2 as our family had outgrown both of our current cars. First, we spoke with Karen and let her know what we were there for, and she pointed us to David Mills. He got the keys and took us out. He gave us information on the car and letnus have some privacy to talk about it. I ABSOLUTELY loved this. I got the main information on the car I needed, a lot do the upgrades, and was left to look over everything with my husband and talk about it without feeling like we were being hovered over. We pretty much knew we were getting that car, so we told him we were ready, but there was a small possibility we would trade in my husband's as well and he would just get basically the same car as me if they had it. My husband was clear this was just a tiny idea that we probably wouldn't act on, but he was willing to see what the trade-in would be on his car. David went through everything with us, answering all questions, without even the hint of trying to talk us into the second car. He was beyond respectful about not trying to persuade us to "just go ahead and get 2". Ultimately, we decided to get both, but we both respected David for the way he handled our "small idea that we probably wouldn't act on." During all of this, we had our 1 year old there, and he was not just sitting around the whole time. Everyone on the team that was there that day interacted with him, played with him, brought him snacks (Karen even got him ice cream), brought him toys, etc. I felt bad he was so rambunctious, but we were there for many hours and he's a 1-year-old, however, everyone was so nice and actually tried to make my job easier while dealing with this big decision. Almost 2 weeks later and we are very happy with our purchase. We definitely made the right choice on not only the cars but also the people we purchased them from. I even had a couple of questions a week after my purchase, and David got in touch with me immediately to answer them. We dealt with David personally for actually purchasing the cars, and he made the process great. However, everyone there that day was extremely helpful, nice, and caring. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great sales person in Karen wheeler.

Great sales person in Karen wheeler. No hassle. Great service. Would recommend to anyone that’s wants to buy a Car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I can always rely on Byerly Ford for prompt and

I can always rely on Byerly Ford for prompt and professional service whether buying, selling or servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

William in the Service Dept was wonderful.

William in the Service Dept was wonderful. I was in & out in 30 minutes. Recall item was taken care of at no charge & he answered questions about 2 other concerns I had. While waiting I had fresh coffee & cookies. Great Service!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I've taken my 2014 EXPLORER there for a while now and

I've taken my 2014 EXPLORER there for a while now and each time they have done a great Job. Chris has kept me very informed as to what my vehicle need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great place and mobile service is awesome.

Great place and mobile service is awesome. Kenny was kind and helped out during the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Byerly has been great to work with, Kenny was very

Byerly has been great to work with, Kenny was very helpful and knowledgeable I would recommend to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We were traveling cross country and got a flat.

We were traveling cross country and got a flat. We got the spare on and called Chuck from about a half hour away. He got us four new tires and had us back on the road in an hour. Saved our trip!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.