Reviews
I have bought 3 new cars from.
I have bought 3 new cars from.this dealer. I used Karen Wheeler as my salesperson each time. Each transaction went fast, she followed up after each made sure I was happy. I habe use the service dept which is also excellent. Bjut the min reason I use this dealer is Ms. Wheeler.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have ought 3 cars from Byerly Ford.
I have ought 3 cars from Byerly Ford. Everyone is nice and honest. But my salesperson Karen Wheeler is the BEST. She bends over backwards to make She She knows whT I want and makes sure I get exactly what I want. The transactions go fast, I won't use another salesman.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recently went to byerly and vehicle was marked up over
Recently went to byerly and vehicle was marked up over retail price . When asked why was told beacuse our manager wants it that way . Would recommend staying away.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, we are so disappointed to learn of this situation you have described. We want the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (502) 448-1661 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.
Great dealership!
Great dealership! Did long distance purchase with no issues at all! Would use them again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I felt No pressure when buying my car the dealership was
I felt No pressure when buying my car the dealership was easy to work with. Saleman was fantastic!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The service department is extremely helpful.
The service department is extremely helpful. I used to go to a different dealership & the service department was a nightmare to deal with. Car troubles can be frustrating but everyone I encountered genuinely cared about helping me out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are very prompt and informative.
They are very prompt and informative. No pressure They have the best deal in town.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Recently bought a '18 Expedition Platinum and Dakota J.
Recently bought a '18 Expedition Platinum and Dakota J. was our sales person. I detest buying a car from a dealer/lot, but this was a great experience. Dakota did a great job providing info and navigating us through the process. Zero pushy sales person. Just what you would want. Hopefully we won't be buying anything for years, but it sure would be nice to have Dakota as our sales person. The whole process was great and would gladly buy from Byerly again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Everyone was great that we dealt with!
Everyone was great that we dealt with! The salesperson and the finance person were both awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Matt was great to deal with when purchasing our Ford
Matt was great to deal with when purchasing our Ford Explorer. Very knowledgeable and kept us informed during the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car

 
         
           
       
           
           
           
          