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Neil Huffman Acura at Oxmoor

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (255 reviews)
Visit Neil Huffman Acura at Oxmoor
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 10:00am–7:00pm 7:30am–5:30pm
Tuesday 10:00am–7:00pm 7:30am–5:30pm
Wednesday 10:00am–7:00pm 7:30am–5:30pm
Thursday 10:00am–7:00pm 7:30am–5:30pm
Friday 10:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 346-2275 (855) 346-2275
Used (502) 565-4626 (502) 565-4626
Service (502) 565-4614 (502) 565-4614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Neil Huffman Acura at Oxmoor from DealerRater.

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I left Acura at Oxmoor with my dream car thanks to the...

I left Acura at Oxmoor with my dream car thanks to the outstanding service provided by Mike Stack. From start to finish, Mike made my purchase of a new RDX easy and I never felt pressured. I got the exact car I wanted and had an excellent experience with all of the staff and the dealership. I highly recommend working with this amazing crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for this wonderful review! We are so pleased that you had a great experience with Team Huffman --- and that they helped you find your dream ride! Enjoy your new car and come back to see us again soon!

2020 MDX Purchase from Acura at Oxmoor - Bought the MDX...

2020 MDX Purchase from Acura at Oxmoor - Bought the MDX from Mike Stack who was great to work with and very professional. Appreciated Mike's no pressure demeanor and his thoroughness in explaining the purchasing process. He discussed all of the details about the new MDX, which made us feel very comfortable in knowing we made the right vehicle choice. My wife and I had an awesome buying experience with Mike at Acura at Oxmoor and we will definitely return when we are in the market for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for leaving us a review! We are so pleased to hear that you had a great experience with Team Huffman and Mike in particular! Enjoy the new MDX and please come back and see us again in the future!

Bought a new 2020 Acura MDX...

"2020 MDX Purchase from Acura at Oxmoor - Bought the MDX..." - agfischer 2020 MDX Purchase from Acura at Oxmoor - Bought the MDX from Mike Stack who was great to work with and very professional. Appreciated Mike's no pressure demeanor and his thoroughness in explaining the purchasing process. He discussed all of the details about the new MDX, which made us feel very comfortable in knowing we made the right vehicle choice. My wife and I had an awesome buying experience with Mike at Acura at Oxmoor and we will definitely return when we are in the market for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Arty, thanks for taking the time to leave us a review! We are so happy you had a great experience with Team Huffman! Enjoy the new MDX!

Shopping for my new Acura TLX

I was shopping around for a new TLX and contacted several dealers considering a newer but used models but Neil Huffman Acura was there and helped me get into my brand new TLX. It was a pain free and was the easiest car buying process I have ever had. Many thanks out to Matthew Muchler and Kurtis Trimble.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for this great review Brett! Enjoy the new Acura TLX!

Purchased used Lexus IS250 AWD

Worked with Matthew Mutchler on the purchase of my Lexus IS250 AWD! He was hands down the best customer service I’ve received. I’ve been in sales for many years, with that being said I like to be sold! He was very easy to work with and replied within minutes of me calling or texting him. I honestly bought the car without even seeing it or driving it, I’ll give that credit to him and the team at Neil Huffman! Love the car it was as promised. 10/5 stars for me on Matthew and this dealership. He was so good I in fact tried to hire him for my sales team, but I believe he is right where he needs to be. Thanks Matthew and the team and Neil Huffman Oxmoor! It was a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bryan, thanks for this 5-star review! We are so happy to hear that Team Huffman (and Matthew in particular) was able to help you find the right vehicle for your needs! We love hearing such amazing feedback from our Huffman Customers! Enjoy the Lexus IS250 AWD!

Worked with Matthew Mutchler on the purchase of my Lexus...

Worked with Matthew Mutchler on the purchase of my Lexus IS250 AWD! He was hands down the best customer service I’ve received. I’ve been in sales for many years, with that being said I like to be sold! He was very easy to work with and replied within minutes of me calling or texting him. I honestly bought the car without even seeing it or driving it, I’ll give that credit to him and the team at Neil Huffman! Love the car it was as promised. 10/5 stars for me on Matthew and this dealership. He was so good I in fact tried to hire him for my sales team, but I believe he is right where he needs to be. Thanks Matthew and the team and Neil Huffman Oxmoor! It was a pleasure!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Bryan, wow---thanks for this awesome review! We are so pleased that Matthew was able to help! We hope you are still enjoying the Lexus! Come back and see us :)

2018 MDX Purchase - Joey Gumer @ Acura was outstanding....

2018 MDX Purchase - Joey Gumer @ Acura was outstanding. Strongly recommend buying from him and from this dealership. Classy, professional, informative, and not pushy. Exactly the experience you would ideally hope for when buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We are so glad you had such a great experience with Team Huffman, we hope you are still enjoying the 2018 MDX!

2018 MDX Buy - Joey Gumer @ Acura was outstanding

2018 MDX Purchase - Joey Gumer @ Acura was outstanding. Strongly recommend buying from him and from this dealership. Classy, professional, informative, and not pushy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Rodney, thanks for the great review! We are so happy to hear you had a great experience with Team Huffman! Enjoy the 2018 Acura MDX!

2020 TLX purchase

Great experience in buying a car. Very happy with the process and people. My salesperson Malick Diallo was great and helpful throughout the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, thanks so much for this 5-star review! COme back and see us again soon! Happy New Year!

This is my 4th car from Acura at Oxmoor. Purchased a...

This is my 4th car from Acura at Oxmoor. Purchased a 2020 TLX. Great car and experience with the dealership. Malick Diallo was my sales associate and he was a great help throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi John, thanks for this fantastic review! We are so pleased to hear that your car buying experience was so wonderful---we look forward to serving you for many years to come!