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Neil Huffman Acura at Oxmoor

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (254 reviews)
Visit Neil Huffman Acura at Oxmoor
Sales hours: 10:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 10:00am–7:00pm 7:30am–5:30pm
Tuesday 10:00am–7:00pm 7:30am–5:30pm
Wednesday 10:00am–7:00pm 7:30am–5:30pm
Thursday 10:00am–7:00pm 7:30am–5:30pm
Friday 10:00am–7:00pm 7:30am–5:30pm
Saturday 10:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (855) 346-2275 (855) 346-2275
Used (502) 565-4626 (502) 565-4626
Service (502) 565-4614 (502) 565-4614

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (254 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Neil Huffman Acura at Oxmoor from DealerRater.

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Great experience.

Matt Gandy was awesome! Would highly recommend buying your next car from him. He made us feel like we were dealing with a trusted friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the review!

Malik Diallo

Malik Diallo was our salesman and made the process was easy. I normally don’t like the process of buying a car but he made it very easy to understand and straight forward. Thank you for the great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind review! We appreciate you taking the time to let us know the exceptional service Malick provided you.

Neil Huffman Acura at Oxmoor

Malick Diallo was great. I originally looked about a month before I actually bought my TLX. Malick stayed in contact through email about deals I would be interested in. Never pushy just informative. I drove 5 different cars to compare and came back to Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We are so happy to hear that Malick gave you the car shopping experience that you deserve - hassle-free and on your own terms. We appreciate you choosing Neil Huffman Acura at Oxmoor - enjoy your new car and drive safe!

Acura MDX

Our car buying experience was excellent. Our salesman, Matthew Mutchler, was an outstanding communicator and very knowledgeable about Acura. I feel confident that he will respond quickly if we have any questions. Love our MDX!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the wonderful feedback! We appreciate you taking the time to review us and we are so happy to hear that Matthew and the rest of the Acura team made your car buying experience an enjoyable one! Drive safe!

Professionals

I have always had great service and felt like family there so when I needed a new car I was excited to return there. I appreciate the salesman’s patience with me and his helpfulness as I don’t do this often as Acura owners understand. He was always available, and helpful with both big and little things.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are thrilled to hear about your experience! Thank you for sharing and continuing to choose Neil Huffman!

Our New Car

Appreciated the courtesy shown to us by Matt Gandy. He guided us through the buying process without making us feel we were being pushed. We are happy with our new RDX

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

So glad you had such an easy buying experience with us, Merle! :) Thanks for leaving us a great review.

Just bought a used car on 10/5.I love it already.Michael...

Just bought a used car on 10/5.I love it already.Michael Stack was so awesome a salesman.Look forward to happy years together

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome review! We appreciate you taking the time to leave us feedback. We're so glad you had such a great experience at Neil Huffman. :) Enjoy your new (used) car!

Dealer response

Thank you so much for the awesome review! We appreciate you taking the time to leave us feedback. We're so glad you had such a great experience at Neil Huffman. :) Enjoy your new (used) car!

Great Buying Experience

Just purchased a 2020 Acura RDX from Neil Huffman Acura. Matthew Mutchler was awesome to deal with. They were very fair with my trade and the price of the new SUV. Matthew explained every step very clearly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's awesome, gvc! We're very glad you had such an easy car-buying experience. Thanks for choosing us at Neil Huffman, and thanks for leaving a great review!

Our First Acura

We just purchased our first Acura, a RDX, and are really liking it! The shopping experience was very nice. Alexis Lentini and Dylan Gordon each spent a long time with us and did an excellent job of putting us at ease, answering all of our questions and showing us all of the features of the RDX! Will definitely come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

That's great! We're so happy that you had a great enough experience to want to come back later. We look forward to seeing you again when you need us! Thanks for leaving us a great review, and thanks for choosing Neil Huffman!

Easiest car buying experience ever.

Very easy buying experience. Everything was ready and waiting upon my arrival. Would recommend to anyone looking for their next car. Thanks Micheal Stack for our explorer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your future reccomendations, Jon! We really appreciate the 5 stars.