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Frankfort Toyota

(3,847 reviews)
Visit Frankfort Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00am
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 28 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 749-6940 (888) 749-6940
Used (888) 749-7002 (888) 749-7002
Service (866) 391-8670 (866) 391-8670

Reviews

(3,847 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frankfort Toyota from DealerRater.

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Chris knows

I am delighted everytime I deal with Chris Stewart. He treats us as if we family. We don't feel rushed, yet I feel he respects our time, also. He is very knowledgable, accomodating and will go the extra mile to make us comfortable. Again, We feel like a part of the family and I guess we are a part of the Toyota Family. We own four Toyotas right now and will soon need another.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for such awesome feedback! Our whole mission is to make our customers a part of our family here at the dealership and Chris goes above and beyond to make sure of it. Thank you for choosing our dealership for your new vehicle and we will see you soon when you're ready for the new addition.

Low pressure atmosphere, but attentive

After much investigating we had already decided on the Avalon. They provided a good, low pressure, atmosphere for considering our options. We wanted to do business with our hometown dealer, but price has prevented this in the past. The floor manager compared prices to other dealers in the area we were considering due to large incentives. He matched those prices. I'm already aware of the great service department. We already have two Camrys in the family.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you for keeping us in mind for your new Avalon! We're happy that we we're able to come together on your recent purchase and provide our no pressure, no hassle attitude. Thank you for your business! Welcome to our family.

2016 Toyota Camry

We applied online for a new Camry. We had not-no-good credit but was still able to get approved thanks to the amazing people at the dealership. Everything was completed over the phone and was made so easy by Greg Woods, the salesman. Definitely will be visiting this dealership in the future for our vehicles!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Quality of repair 5.0
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  • Overall experience 5.0
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Dealer response

Thank you for your feedback, it means a lot to us. Everyone deserves the chance to own the car that they desire and we will always go the extra mile to make it possible. We're happy to hear that Greg took such great care of you and we look forward to assisting you in the future!

Best experience wver

Rose Perkins was our sales person and she did great. We got a prius and it's awsome. Smooth no Hassel and sweet people. We will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your kind words. Rose is very detailed and diligent when working with her customers and we're happy to hear that she took great care of you. We hope your love your new Prius and we can't wait to see you again!

Sales and Maintenance Excellence

In March of this year in for maintenance on my Tacoma. Had been tossing around about buying a automobile, but no serious looking. While there saw an auto that drew my curiosity with a name alien to me much less how to pronounce, called a Scion. Josh Bruce approached me for assistance. Josh let me know the proper pronunciation of Scion and how to pronounce it. Josh and I took a drive and explained in detail the attributes of this vehicle. I liked the Scion in March and now extremely glad I bought it. Everything Josh told me has held true to his advice, plus I now love the Scion.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Thank you for the great feedback! Josh takes great pride in taking care of his customers needs and it sounds like your experience was no different. We're happy to hear that you are loving your new Scion! We look forward to seeing and assisting you in the future!

Very simple car buying experience.

We went to the dealership knowing what we wanted. Jimmy Williams helped us purchase our new Rav4r in an efficient and friendly manner. We will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

We're happy to hear that Jimmy made the quest for your RAV4 quick and enjoyable. Jimmy takes great pride in satisfying his customers from A to Z. Thank you so much for your business, we look forward to serving you in the future!

Great Experience Buying My First Highlander

Everyone is so nice and helpful. I purchased my Prius there in 2007 and had excellent service in all those years. Now I recently purchased a 2016 Highlander. I love it. The salesman Josh Bruce is great and I really appreciated the kindness he showed me. He did an excellent job. Thanks, Brenda Barrickman

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Brenda, we hope you are loving your new Highlander! Thank you for your feedback, it means so much to us. We're happy to hear that Josh took such great care of you during your recent car purchase. We look forward to seeing you soon and assisting you in the future, Brenda.

Great Experience

My Wife and I were very pleased with the experience we had buying a RAV 4 at Frankfort Toyota. Nathan was easy to deal with and knew how to find us just what we were looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Unbelievable!!!

Sarah is perfect at what she does! She knows how to do her job correctly and professionally! She made my buying experience perfect. When I arrived at the dealership she had the car I was looking at pulled up and read with the air on and everything! Fell in love with it! I was driving it home in a hour and 45 minutes later I was in and out!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Thanks Bill!

We went to the dealership knowing what we wanted. Bill Spillman helped us purchase our new 4runner in an efficient and friendly manner. We will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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