Reviews
Frankfort Toyota
I have not bought a car in over 12 years but the service I received this week was over the top. My sales rep was Greg Woods and he was just outstanding. I felt like I was the only one buying a car, no pressure (which I liked). Answered all my questions and I felt he was genuinely honest. I felt like I got a good deal. When I got back to work, he had already called and set up my insurance so I did not have to do that myself (loved that). I took my car back this morning to have the coating put on, Mr Woods was waiting for me. Very attentive. Just an excellent experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome! We can not say enough good things about Greg. We simply could not do without him. Thank you for your business and we are happy you had such a pleasant experience here.
outstanding
Skeet Tuttle went above and beyond. I told what I wanted,expected as a payment and she produced exactly what I wanted. I walked in to pick up vehicle and it was all in order. Took a matter of a few minutes and I was driving away. Skeet is tops! I will definitely go back to Skeet and Toyota of Frankfort!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! It was our pleasure and customers such as yourself make us the luckiest dealership in the world.
Made Car Shopping a Breeze!
Typically when I go car shopping, it's a two week process of going back and forth to dealerships checking their prices and inventory. I try and get the best deal possible telling dealerships what other ones are offering to hopefully lower their prices. When I went to Toyota on Frankfort, I test drove a similar Prius to what was in the show room and then expected to leave and go to the other Toyota dealers around town. When I told them I had to think about it and come back, they asked what it would take to make me stay and do the deal right then and there. I told them a price and they matched it right there! Will definitely go back!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Doing business on the customers schedule based on their needs is what we are all about . Thank you for giving us the opportunity to earn your business .
2016 Tacoma purchase
Sales people were very knowledgeable and helpful. Tacoma is great truck! Beautiful paint and body fit. We would recommend this dealer to everyone looking for a quality Toyota product.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Tacoma is such a fantastic truck. We are glad you like it and had a pleasant experience here.
Wonderful experience!
I love my new Camry!! Everyone at Frankfort Totota was so helpful and great to deal with. I'm so pleased with my experience and my new car. Thank you to everyone there for all you did to get me in the car I wanted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
You are very welcome. We are so glad you are enjoying the Camry. Please let us know anytime you need anything and we look forward to seeing you soon.
Purchased 2016 Camry!!!
Mr. Bill went above and beyond to assist us! He worked extremely hard to locate the car that we wanted. He worked around our schedule and was always very pleasant! Mr. Bill definitely gained a customer for life!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's wonderful to hear. In a very short time Bill has become a huge part of our team and we are lucky to have him here. Many thanks for considering Frankfort Toyota.
Great Truck
Jimmy found the Tundra I was looking for. He presented the numbers and when I got back to see Bill Gaines, I was surprised that the monthly payments were lower, because he found better interest rates for me. Jimmy Williams is great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That's great! Nothing better than the vehicle you want at a lower price than expected. Thank you for coming in and letting us earn your business.
Frankfort Toyota is my place to buy a car
In October last year, I had a good experience to visit Frankfort Toyota to buy a car, because they got the best friendly sale's rep. you will ever meet, her name is Sarah Mahmoud so today 7_31_16, when my friend asked me to find him a car, I took him to Frankfort Toyota, because I know, they have the best Rep. Sarah Mahmoud, she was generous with her time, very polite , very patient, she guided my friend through the dealer ship, she answered all his concerns, as I said Sarah Mahmoud is the best
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much for taking the time to consider us and bringing your friend in. We will strive to provide you both with excellent customer service.
Treated Well
I have shopped both the Frankfort area as well as the Lexington area and I haven't been treated as well as I have been at Frankfort Toyota by Greg Woods. I'm looking for something specific and hope he locates what I'm looking for first!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If it can be done Greg will find it. His many years of experience makes him an invaluable asset.
Highlander purchase
Sarah was our sales lady after we found what we were looking for online. She took great care of us and got us in and out within a couple hours.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business. We look forward to serving you.
