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Frankfort Toyota

(3,880 reviews)
Visit Frankfort Toyota
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00am
Saturday 8:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 28 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 749-6940 (888) 749-6940
Used (888) 749-7002 (888) 749-7002
Service (866) 391-8670 (866) 391-8670

Reviews

(3,880 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Frankfort Toyota from DealerRater.

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Frankfort Toyota

I have not bought a car in over 12 years but the service I received this week was over the top. My sales rep was Greg Woods and he was just outstanding. I felt like I was the only one buying a car, no pressure (which I liked). Answered all my questions and I felt he was genuinely honest. I felt like I got a good deal. When I got back to work, he had already called and set up my insurance so I did not have to do that myself (loved that). I took my car back this morning to have the coating put on, Mr Woods was waiting for me. Very attentive. Just an excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Awesome! We can not say enough good things about Greg. We simply could not do without him. Thank you for your business and we are happy you had such a pleasant experience here.

outstanding

Skeet Tuttle went above and beyond. I told what I wanted,expected as a payment and she produced exactly what I wanted. I walked in to pick up vehicle and it was all in order. Took a matter of a few minutes and I was driving away. Skeet is tops! I will definitely go back to Skeet and Toyota of Frankfort!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! It was our pleasure and customers such as yourself make us the luckiest dealership in the world.

Made Car Shopping a Breeze!

Typically when I go car shopping, it's a two week process of going back and forth to dealerships checking their prices and inventory. I try and get the best deal possible telling dealerships what other ones are offering to hopefully lower their prices. When I went to Toyota on Frankfort, I test drove a similar Prius to what was in the show room and then expected to leave and go to the other Toyota dealers around town. When I told them I had to think about it and come back, they asked what it would take to make me stay and do the deal right then and there. I told them a price and they matched it right there! Will definitely go back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Doing business on the customers schedule based on their needs is what we are all about . Thank you for giving us the opportunity to earn your business .

2016 Tacoma purchase

Sales people were very knowledgeable and helpful. Tacoma is great truck! Beautiful paint and body fit. We would recommend this dealer to everyone looking for a quality Toyota product.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

The Tacoma is such a fantastic truck. We are glad you like it and had a pleasant experience here.

Wonderful experience!

I love my new Camry!! Everyone at Frankfort Totota was so helpful and great to deal with. I'm so pleased with my experience and my new car. Thank you to everyone there for all you did to get me in the car I wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

You are very welcome. We are so glad you are enjoying the Camry. Please let us know anytime you need anything and we look forward to seeing you soon.

Purchased 2016 Camry!!!

Mr. Bill went above and beyond to assist us! He worked extremely hard to locate the car that we wanted. He worked around our schedule and was always very pleasant! Mr. Bill definitely gained a customer for life!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

That's wonderful to hear. In a very short time Bill has become a huge part of our team and we are lucky to have him here. Many thanks for considering Frankfort Toyota.

Great Truck

Jimmy found the Tundra I was looking for. He presented the numbers and when I got back to see Bill Gaines, I was surprised that the monthly payments were lower, because he found better interest rates for me. Jimmy Williams is great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

That's great! Nothing better than the vehicle you want at a lower price than expected. Thank you for coming in and letting us earn your business.

Frankfort Toyota is my place to buy a car

In October last year, I had a good experience to visit Frankfort Toyota to buy a car, because they got the best friendly sale's rep. you will ever meet, her name is Sarah Mahmoud so today 7_31_16, when my friend asked me to find him a car, I took him to Frankfort Toyota, because I know, they have the best Rep. Sarah Mahmoud, she was generous with her time, very polite , very patient, she guided my friend through the dealer ship, she answered all his concerns, as I said Sarah Mahmoud is the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you very much for taking the time to consider us and bringing your friend in. We will strive to provide you both with excellent customer service.

Treated Well

I have shopped both the Frankfort area as well as the Lexington area and I haven't been treated as well as I have been at Frankfort Toyota by Greg Woods. I'm looking for something specific and hope he locates what I'm looking for first!

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

If it can be done Greg will find it. His many years of experience makes him an invaluable asset.

Highlander purchase

Sarah was our sales lady after we found what we were looking for online. She took great care of us and got us in and out within a couple hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.
Dealer response

Thank you for your business. We look forward to serving you.