Crystal Lake Chrysler Jeep Dodge Ram

My jeep's battery died in an Arby's parking lot even though it is only 1.5 years old. I called Crystal Lake Jeep to assist me and they did a fantastic job. Brittani was the main person I spoke to and she could not have been more helpful. She arranged for my jeep to be towed and for my rental vehicle. They had the battery replaced within a day. Great service and communication overall!

The service department was exceptional with the issue I was having. I have other dealerships in my area and will continue to choose Crystal Lake Jeep above therest

Great service at Crystal lake Ram. Let me use coupon on more than one service. I will keep yawing for both of my vehicles when they send coupons which I need in this Biden-flation economy. Good service

Great service, communicative, quality customer service! Thanks to Brittany for always being so nice and addressing the problems. Thanks for being so helpful! Definitely will be back!

Techs were friendly and efficient, one tech really helped answer questions and try to help me in my situation extra words to fill space to get this done

Eric was very helpful and polite. Great customer service and the service was quick as well. They explained what was needed and took care of my vehicle.

Many thanks to George and John for all the assistance in getting my rear breaks replaced ahead of a summer of planned road trips. You all continue to be amazing and great to see your familiar faces for all these years! Keep up the great work and thanks again.

Have been using this location for service for several years now. Service Manager, George, was Professional, knowledgeable, and customer friendly. Scheduling service appointment on the website was quick and easy to do.

Joe was great! I originally was working with Chris Cronin but Joe stepped in and really helped me out! Was an easy process and was very happy to be finally leaving with my Jeep.

everything completed accordingly and promptly, always a great job, everyone is very friendly and helpful. I purchased my vehicle here and will always bring it back here for any issues