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Kerry Chevrolet of Alexandria

(3,199 reviews)
Visit Kerry Chevrolet of Alexandria
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (859) 448-5988 (859) 448-5988
Used (859) 838-4116 (859) 838-4116
Service (859) 838-4023 (859) 838-4023

Reviews

(3,199 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kerry Chevrolet of Alexandria from DealerRater.

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Jeff Noe is awesome!! He is easy to work with when I...

Jeff Noe is awesome!! He is easy to work with when I bring my car in for service. What else can I say, Jeff is the best!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank You Doris for your kind comments about Jeff! We look forward to your next visit! Have a great day!

Took my car to get a check engine light looked at, to...

Took my car to get a check engine light looked at, to find out that the extra 3000 dollar warranty I bought that the sales man said that would restart my warranty since I bought a certified hyundai with a exciting warranty that it would restart the 10 year 100000 mile was a complete lie. But upon leaving and heading home a lower engine mount bolt magically came off car. It's not like I live close. Could of done major damage to a car I'm still making payments on. I will not be coming back.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to our service manager Jason at (859) 474-2826 so we may assist you in moving forward towards a resolution. Thank You

Very helpful they were able to help us right away 😊 if...

Very helpful they were able to help us right away 😊 if you're ever looking into getting a car this would be the place to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You Becky for this great review, we are glad we were able to help you out. Enjoy your new ride!

Fast and very friendly. Made me feel valued as a...

Fast and very friendly. Made me feel valued as a customer. Sales people were terrific. Darius knew all the technical aspects of the vehicle. Only exception was the guy who drew up the financing. He needs a course in customer service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind words about Darius, our team and this wonderful review! We sincerely value your business and hope you are enjoying your new ride!

Experience with my first service appointment

I was very pleased with the courtesy and friendliness of service personnel. Service was completed in a timely manner. Great explanation of printout from the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

I had a wonderful experience at Kerry Hyundai. Both...

I had a wonderful experience at Kerry Hyundai. Both gentlemen were wonderful to work with and very knowledgeable of the vehicle. One of the best experiences I’ve had buying a car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello. We're glad to hear you found our staff was so knowledgeable and helpful! Thank you for your kind words and this wonderful review! Have a great day and enjoy your new Hyundai!

Jeff the service mgr was great and would highly recommend...

Jeff the service mgr was great and would highly recommend him to anyone. One of the reason I am to have purchased my Palasada.ok

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Ron, we are so happy to read such a great review. We sincerely value your business and look forward to your next service visit!

The service was great . Wait time was acceptable. Was...

The service was great . Wait time was acceptable. Was advised of additional service that was need before work was complete. Great job waiting area was clean

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! We hope to see you soon!

Service dept is excellent, estimates for price and time...

Service dept is excellent, estimates for price and time are in the money, couldn’t be nicer. Would highly recommend them for all your service needs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

When I’ve brought my car in for routine maintenance at...

When I’ve brought my car in for routine maintenance at Kerry Hyundai they are always on time and finish in a reasonable time. The folks at the service desk are always friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Tracy, We're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!