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Kerry Chevrolet of Alexandria

(3,202 reviews)
Visit Kerry Chevrolet of Alexandria
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed
2021 state dealer award
View 10 awards
2021 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (859) 448-5988 (859) 448-5988
Used (859) 838-4116 (859) 838-4116
Service (859) 838-4023 (859) 838-4023

Reviews

(3,202 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kerry Chevrolet of Alexandria from DealerRater.

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They was great and helped out with so much. Very grateful...

They was great and helped out with so much. Very grateful for the help they have done. Would recommend them to friends and family. Also will do business with them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello Kim, we are so pleased you enjoyed your visit to Kerry Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

You are greeted as soon as you enter the door. The...

You are greeted as soon as you enter the door. The building is clean and staff is very helpful. Told them what I wante FCC and a payment I was comfortable with and they made sure that’s exactly what I got.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello Joyce, we're happy to hear you had such a positive experience with our team! Congratulations on your new vehicle!

I always receive excellent service. Sometime the wait is...

I always receive excellent service. Sometime the wait is too long though When waiting for my vehicle to be serviced. Also hold times on the phone to schedule service can be lengthy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello Shelby, thank you. We appreciate your feedback, as we are always looking for ways to improve. We look forward to your next visit! Take care!

Fast friendly service I appreciate the professionalism...

Fast friendly service I appreciate the professionalism and attention given to my Chevy service. I will continue to use Kerry Chevrolet for my service on my Silverado.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank You for this great review, We are glad we were able to help you out. We look forward to your next visit. Take Care.

This is a place I would recommend to anyone who’s looking...

This is a place I would recommend to anyone who’s looking for quality service in a timely fashion. If o have any issues with my sonata I’ll definitely be back. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank You Mr.Jackson for this great review and recommendation. We look forward to your next visit with us, Have a great day!

Tyler worked hard to get this deal together we will be...

Tyler worked hard to get this deal together we will be return customer don't have twenty five words to say about this. The whole team did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello Tim, We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Amazing Staff

Everyone here is so helpful and friendly! They really went the extra mile to help me get what I wanted after my accident and very accommodating to my wish list. Chris went above and beyond to make sure I got what I wanted and kept the atmosphere (which for me was super stressful under my conditions of car shopping on a time limit) very upbeat and fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Thank You for this great review, We sincerely value your business and hope you are enjoying your new ride!

Jeff in the Hyundai service area check in/out. Is...

Jeff in the Hyundai service area check in/out. Is awesome, so friendly, kind, helpful and courteous. He is so helpful to me, a lady.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Terry, thanks for your praise and kind comments about Jeff. We look forward to your next visit! Have a great day!

My experience was fantastic Evan and Marty, from the...

My experience was fantastic Evan and Marty, from the first phone call to coming in to meet them. I felt like I was not pressed at all through the whole process. The rest of the team moved me along quickly and professionally.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Kevin, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care and enjoy your new 2020 Silverado!

These guys are always very professional. I had recall I...

These guys are always very professional. I had recall I wasn’t aware of and they got it taken care of for me same day. Much appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello Ryan, we're happy you found our staff to be so supportive during your experience here. We're looking forward to your next visit with us!