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Acura of Columbus

(3,165 reviews)
Sales hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Hunter was very helpful and not pushy at all.

Hunter was very helpful and not pushy at all. He took into account our best interest and what we were comfortable in getting. It was a good experience.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks Dan! Glad Hunter could help. Enjoy your new car! - John Connelly Owner/Acura Columbus

Great experience with the negotiation and the delivery

Great experience with the negotiation and the delivery process. Smooth and easy. There was small issue with new car but taken care of. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Smooth and easy is good! Glad the issue was taken care of and that Matt could help. Enjoy the new car! Thanks, John Connelly Owner/Acura Columbus

The customer service provided was exceptional!

The customer service provided was exceptional! The staff was not only attentive and friendly, but they also went above and beyond to address any concerns I had. Their prompt responses and willingness to help made my experience truly pleasant.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Fantastic! Thank you so much. Made my day with your very nice note - I really appreciate it. Thanks, John Connelly Owner/Acura Columbus

Great communication and very easy and comfortable to make

Great communication and very easy and comfortable to make used car purchase. Really felt like Matt was helping us find the right vehicle for our family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

So happy to read that Matt was able to help — and I love to read about good communication. Thanks for the opportunity! - John Connelly Owner/Acura Columbus

"From the moment I arrived, the service was phenomenal!

"From the moment I arrived, the service was phenomenal! The staff was incredibly knowledgeable, super friendly, and made the entire car-buying process an absolute joy. I felt truly valued and well-informed throughout. I highly recommend this Acura dealership for anyone looking for an outstanding and seamless car-buying experience! I purchased an Acura MDX, and I couldn't be happier with my choice! It's been an amazing ride!"

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Awesome! Thank you so much. So nice. Made me feel very good. Happy that the team was able to help. Enjoy the new car! Thanks, John Connelly Owner/Acura Columbus

Thanks to the Acura Columbus service team for quickly

Thanks to the Acura Columbus service team for quickly fixing an emergency problem I had with my car. I notified them on Saturday morning, they scheduled a service call for Monday and fixed my car's problem as I waited. Greatly appreciated.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

I am glad all worked out! Thanks for taking the time to write. - John Connelly

Thanks to Steve and Acura Columbus for smooth and quick

Thanks to Steve and Acura Columbus for smooth and quick car buying process. I have bought multiple vehicles from Steve and he has made it as seamless as possible every time. Thanks again!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

I am very glad to read that you have been able to depend on Steve - that is great! Thank you very much. - John Connelly Owner/Acura Columbus

Steve was very professional and honest in the process.

Steve was very professional and honest in the process. 5 star rating with the entire experience and communication. This was the perfect vehicle at the perfect dealership for myself. Thanks Steve for the communication and anytime I’m in the market for a vehicle, this is the place to go! From a proud military service member!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

I am very glad to read this — thank you! We really appreciate you taking the time to write and I am glad Steve and the team could help. Thanks, John Connelly Owner/Acura Columbus

Steve was a pleasure to work with and very quick to

Steve was a pleasure to work with and very quick to respond to my texts

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

I am glad Steve could help - enjoy your new car! Thanks, John Connelly Owner/Acura Columbus

Matt and everyone at Acura or Columbus have been

Matt and everyone at Acura or Columbus have been fantastic to work with. Acura cars themselves are always top of the line but the dealership and people like Matt make things even better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Very nice! Thanks for giving us the chance to help - we appreciate it! I am glad Matt and the team were able to to make things go smoothly. Thanks, John Connelly