Reviews
Great experience
Tim Weilbacher was professional and very enjoyable to work with. The financing was quick no high pressure add on sales. The whole experience and inventory selection was 5 stars.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dually purchase
Buying experience was good. Salesman Jake was great to work with and made the vehicle deal successful. Jake made sure my concerns with the vehicle were addresses prior to pick up. My recommendation to Coughlin is to make sure the customer has enough fuel to feel comfortable to get to the gas station. Being in a unfamiliar vehicle with the fuel light on and DTE showing 40 miles was not a good feeling. Instead of enjoying the feeling of taking home my new purchase, I was scrambling to find a gas station that sells diesel fuel. One star provided for quality of repairs for the low fuel.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave a review, Brian. We do apologize for the low fuel and have passed the information along to the proper channels to make sure this does not happen in the future.
A Great Buying Experience
Everyone at Coughlin Ford was very friendly and helpful. Salesperson Tom Isaac went the extra mile to find the color with specific options that I wanted on my new Ford Mustang. I would recommend Tom and the Coughlin Ford team to prospective buyers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Mike! We appreciate the kind words.
Great!
Staff was very helpful. Especially Matt in helping me find what I wanted. In an out in a few hours! Best experience at a dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership!
I was looking to purchase a new mid-size sedan, and narrowed it down to a Ford Fusion. I went to a lot of dealerships in the area to shop around, but Corey at Coughlin was far and away the best salesperson I dealt with at any of them. Coughlin worked to make sure the deal was the best they could do, and I am extremely happy with the service and my purchase. I'll be coming back to them in the future for our vehicles!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review! Please let us know what else we can do for you in the future!
So piss never again
So piss I bought a car from here less then thirty day engine light comes engine sounds like it racing went replace turn single electric problem . Sound like my left wheel bearing is bad an even made my first payment then they tell I have to wait to may to bring it in an no air conditioning never again will I buy a car from here
- Customer service 3.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Tyler. Thank you for bringing this to our attention. Can you please email us at socialmedia@coughlincars.com with your first and last name along with your phone number? Thank you!
great service
very good service. great people. great working with tim. I would buy from him again. the hole crew worked hard to make our buy fast and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New ride
These guys were awesome. I will Be back for more vehicles in the future. Kids will be driving soon and that means more wheels to spend money on
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review! We appreciate the kind words. Please let us know if we can be of any further assistance!
William Eisma
I recently purchased a 2019 F150. I worked with salesperson Tim W. Tim did a very good job of finding a truck that I wanted and they did not have in stock. Overall I am very satisfied with my experience at Coughlin Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review, William! Enjoy the new F150.
*****
Bought new Ford Expedition. Was a great experience. Salesman took time to go over everything inside the car with me. I would definately recommend them
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review, Debbie! Enjoy the new Expedition.