Coughlin Ford of Pataskala

This guys go beyond what other dealers would do. Quick response to my question. Fast appointment. Great customer service. Beautiful facility. Definitely a place to go.

I was upside down in my current truck. I worked with Corey from Pataskala Coughlin Ford. I must say he was impressive. He knew what I needed in a truck and was able to get some creative financing done with the Ford incentives available. If you need a truck go see Corey at Coughlin Ford he knows his trucks and will work to get you a great deal!!

Great service. Recommend. fantastic people. Friend environment. Quick and easy to deal. I wouldn't take my vehicles to any other dealership. Great job guys

Went to buy a truck- when I got there I was told the truck I came in to get was stolen and was then shown a truck that was 15k$ more and I was not falling for the bait and switch or what ever Jake Morgan (salesman) was trying to pull. Interesting enough 2 weeks later the truck that I was told was stolen is still on their website with the name slightly altered and a price drop so maybe they think I couldn’t make the connection? Who knows. This is the reason car salesman are the least trusted profession in the country beside politicians. Thanks Coughlin

I had a 1:30 PM oil change appointment and i got there right on time. They completed everything and I was back in Westerville by 2:45 PM for a 3:00 doctor's appointment. Great Service, thank you.

Fast quality work, updated waiting area where I was able to get work done while waiting. Contemplated picking up the new GT 350 R in show room

Do yourself a favor, make Coughlin Ford in Pataskala your first stop. I doubt you will be going anywhere else. This was the best car buying experience I have had, period. Their offer for my trade in was strong and the entire purchasing process was excellent.

I was recently rear ended and took my vehicle to Coughlin. The rear bumper isn't aligned with the fenders on both sides of the car. The rear spoiler is bowed, not attached to the bumper. Moves when you try to close the trunk, and you can see light through the gap. The trunk gap is different left to right. Where it meets the taillights on the left, you can stick your finger into the trunk. Not so on the right. Which, prevents the trunk from closing and latching properly. It often takes multiple attempts to close the trunk. On the left side of the trunk there is a spot where the paint has bubbled. I hear a rattling when closing the trunk. When I pulled back the interior cover, I see they didn't bother to re-attached the cable to the body. The black cover piece that goes over the trunk is wavy, isn't wrapped well, and is coming up on the edges. Also there is an interior body panel in the trunk that isn't attached and moves. With this many visible problems, I can't even imagine what all they messed up underneath the body panels. I would avoid this shop.

I was recently rear ended and took my vehicle to Coughlin. The rear bumper isn't aligned with the fenders on both sides of the car. The rear spoiler is bowed, not attached to the bumper. Moves when you try to close the trunk, and you can see light through the gap. The trunk gap is different left to right. Where it meets the taillights on the left, you can stick your finger into the trunk. Not so on the right. Which, prevents the trunk from closing and latching properly. It often takes multiple attempts to close the trunk. On the left side of the trunk there is a spot where the paint has bubbled. I hear a rattling when closing the trunk. When I pulled back the interior cover, I see they didn't bother to re-attached the cable to the body. The black cover piece that goes over the trunk is wavy, isn't wrapped well, and is coming up on the edges. Also there is an interior body panel in the trunk that isn't attached and moves. With this many visible problems, I can't even imagine what all they messed up underneath the body panels. I would avoid this shop.

I called on September 9th and spoke with Tyler to check availability of a Land Rover Range Rover Evoque. I explained that I was 90 min away from their facility and wanted to make sure the vehicle was available before making the trip. Tyler assured me it was available. While speaking with Tyler, another salesperson left a voicemail on my phone regarding the vehicle, stated the vehicle was available and he would be there until closing. My intention was to buy the vehicle if the test drive went well, so I asked my niece to take me. We made it to the dealership around 5:30. I couldn't get anyone to help, as they were having an event of some kind. I eventually found the main desk. The receptionist informed me that this vehicle was actually at their Ford location and gave me directions. At this point, it was 5:45. The Ford location was about 20 min away. When I arrived there, the doors were locked. The hours posted on the doors listed an 8 pm closing time. I flagged down a mechanic and explained I was supposed to meet Tyler re the Land Rover. He said they closed at 6. He pointed out the vehicle and explained that it wasn't ready because it needed repairs. "You can look at it, but you can't drive it." Three people had the opportunity to tell me the vehicle wasn't ready and three people had the opportunity to tell me the office was closing early that day. I was embarrassed that my niece drove me so far for nothing. A week later, I still had not received any follow up communication from the dealership. I called again to check on the vehicle. I was pressured to make an appointment before the repairs were complete. I obviously waited until the repairs were complete. On September 24th the vehicle was ready. I asked my dad to drive this time. The test drive went well. The vehicle had some minor cosmetic issues, but I was still interested in purchasing. We sat down with salesperson Aaron. Aaron refused to negotiate any price, even when offered cash, would not negotiate even $50. We were told that they overpaid for the vehicle on trade plus the cost of repairs. Needless to say, I am extremely frustrated with this dealership. They do not seem to value customers' time. For the amount of pressure I received from 3 different salesmen, I never expected to leave without a vehicle on two occasions.