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Byers CDJR

(700 reviews)
Visit Byers CDJR
Sales hours: 8:30am to 6:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 6:00am–6:00pm
Tuesday 8:30am–6:00pm 6:00am–6:00pm
Wednesday 8:30am–6:00pm 6:00am–6:00pm
Thursday 8:30am–6:00pm 6:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (614) 569-0126 (614) 569-0126
Used (614) 289-1423 (614) 289-1423
Service (866) 494-1752 (866) 494-1752

Reviews

(700 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers CDJR from DealerRater.

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Easy process.

Easy process. Concerned with the vehicle currently though, as it is shifting poorly after 2 weeks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just bought a Grand Cherokee L from Byers CJDR.

Just bought a Grand Cherokee L from Byers CJDR. Steven Black did a nice job of showing us the car and it’s features, focusing on us and the car without repeatedly asking us if we were going to buy it today. Richard Jackson was equally pleasant to work with in the Finance Department. I felt like they were helping me rather than “selling” me. This is my third purchase from three different Byers dealerships in the last 10 years. Every experience has been really good, though this purchase was especially good. About 2 hours from handshake to handshake.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jerome helped us buy a used 2022 Jeep Cherokee.

Jerome helped us buy a used 2022 Jeep Cherokee. He is very professional, kind, and efficient!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sorry I did purchase He was excellent He was very

Sorry I did purchase He was excellent He was very knowledgeable about the suv we bought

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with your purchase and that our team member provided knowledgeable and excellent service. Enjoy your new SUV, and don't hesitate to reach out if you need any assistance in the future!

Greg was fantastic to work with.

Greg was fantastic to work with. He was very professional and courteous and also knowledgeable. He made the buying experience pleasurable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that Greg made your buying experience enjoyable. We’re lucky to have such a professional and knowledgeable team member, and it’s wonderful to know he provided the courteous service we strive for. If there’s anything else we can assist you with, don’t hesitate to reach out!

Great service.

Great service. Speedy process. David was a pleasure to work with. The process was completed very fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a great experience and that the process was completed quickly. David will be especially pleased to know he made such a positive impact. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly appreciate your support!

Consumer response

Great service. Speedy process. David was a pleasure to work with. The process was completed very fast.

Jerome is just what you would hope for when shopping for

Jerome is just what you would hope for when shopping for a vehicle. I know so many of us have the same feeling about shopping for cars and when you can deal with someone as knowledgeable, caring and laid back as Jerome it makes the car buying process a joy. I would highly recommend you find him at the dealership you will be highly satisfied with your outcome. I actually came in to the dealership for an oil change and left with a beautiful gently used Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am the dealer trade driver.

I am the dealer trade driver. I purchased the trade-in from my delivery on Monday. Great deal, great vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pleasant atmosphere.

Pleasant atmosphere. They work as a team, filling any gaps as needed. Easy to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Byers and Jerome took excellent care of the car buying

Byers and Jerome took excellent care of the car buying experience and i would recommend both to anyone looking to get into a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.