Reviews
I was looking for a very specific truck and they worked
I was looking for a very specific truck and they worked hard to find it in a short amount of time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
This dealership consistently provides prompt and reliable
This dealership consistently provides prompt and reliable service. The staff is friendly and always helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
I had an Outstanding sales experience working with Scott
I had an Outstanding sales experience working with Scott Lance. He was efficient and easy to talk to. I am very happy with my purchase of a 2025 Buick Enclave.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Al Baumann Chevrolet-Buick, INC. and we hope to see you again soon!
Awesome service and great dealership.
Awesome service and great dealership. They take very good care of all 4 of our vehicles.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
All the men that work in the shop are so nice and
All the men that work in the shop are so nice and helpful. I really appreciate them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi there, thank you so much for your positive comments about Al Baumann's service department! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Fast efficient and when I asked them for advice on
Fast efficient and when I asked them for advice on scratches on my door they buffed them out in minutes, thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brenda, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
The service area men were Very friendly and very helpful
The service area men were Very friendly and very helpful and very quick to help me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Appreciate that they took care of the repeat issue under
Appreciate that they took care of the repeat issue under warranty. However, 2 things... despite being told it was "covered by the warranty", I was still charge over $100. due to some sort of deductible....not explained ahead of time so caught me off guard. Also, my vehicle was not done when promised (originally was told "by 11am" and then "by 3pm" and when I arrived at 4:30pm it was still not ready. Thank goodness I was able to delay return of my rental car or I would have been either stuck in Fremont or making multiple trips back and forth inconveniencing my family. NOT what I have been used to with Baumann....
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- Overall experience 2.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (419) 332-8236 at your earliest convenience and we will do our best to resolve this with you.
Easy scheduling and very friendly.
Easy scheduling and very friendly. Work was done on time. Thank you for the great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
The service department did an excellent job.
The service department did an excellent job. Easy scheduling. Fast and friendly service. I would recommend to others.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Al Baumann Chevrolet-Buick, INC. and we hope to see you again soon!