Reviews
Body shop work
I?m pleased with the repair work performed. The truck looks great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi James, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Elyria Ford Service
Fantastic from purchase to service, friendly and informative
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good job
On time. All work completed as requested. Wait time minimal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Repair Service
Always great service. Service crew is always pleasant and very knowledgeable
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Elaine, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Went to go see the jeep that was for sale and it was in...
Went to go see the jeep that was for sale and it was in the service dept the nice sales man took me back to go see it but that's where it stopped. Once a salesman always a salesman lies, excuses, stories, I have owned a Jeep and have been looking and test driving several for over a month. The salesman went on and on digging himself a hole trying to make a sale. You have to be careful who you try and swindle. They would tell me anything to get me to buy this jeep even when I knew the truth. I just let them keep telling me lies about the vehicle and didn't correct them wanted to see how truthful they were. Do your research and be educated before you go. What a shame. typical dealer
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Always a joy when I come in for my oil change everyone is...
Always a joy when I come in for my oil change everyone is friendly and willing to help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No Way Ever
I wouldn’t never buy a thing from them again nor recommend them. Horribly dishonest & lost $5,000 in dealing with them. There service department is good but even hate going over there. They have a good lady working in the paint department too. At least she was honest. Absolutely hate going there even for service & I don’t recommend them to anyone, RUN!
- Customer service 3.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. Please give a call to Chuck Sturgill (GM) at (440) 366-3673 and we will do our best to make this better. We hope to hear from you soon.
Service was performed on time. I was very satisfied with...
Service was performed on time. I was very satisfied with the service. Mike is very professional and caring. I will be getting my next vehicle from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kind smiles even behind masks 😷 Always make me feel...
Kind smiles even behind masks 😷 Always make me feel appreciated and listen to what I’m saying 😊 What a difference it makes😉
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everything went well, service was excellent, service...
Everything went well, service was excellent, service people were great. I wish they would have run it thru the wash!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair