Reviews
Great service! Russell and team took good care of us. ...
Great service! Russell and team took good care of us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent dealership
Excellent place to buy a car I bought 3 at this location and do not regret any decisions to buy here! This dealership stands for integrity and respect when you buy there at Nick Abraham!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your positive comments about Elyria Ford! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Elyria Ford Service and Parts Dept 2nd to none.
The Elyria Ford Service Dept does a great job. Very knowledgeable and honest. It?s been the only shop I?ve been to for over 10 yrs and have never had a bad experience. I highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Reviews like yours provide encouraging feedback, Luis! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.
Mike and Shane were amazing through the process they have...
Mike and Shane were amazing through the process they have a customer for life we are fully satisfied. They were both extremely professional easy to work with and our whole family felt very valued.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awful service!
I had an appointment to test drive a car. When I walk in to the dealership there where people talking at a counter. I waited and they awkwardly stopped talking and rudly asked what I wanted. I told them who I had an appointment with and the guy said that was him than just stared at me. I told him the car and he said he sold it, than just stared at me. After about 2 minutes he than goes, is there something I can help you with. I walked out and bought from another dealer that day.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Andrew, we always strive to do 100% for all of our customers so we?re extremely disappointed to hear of your negative experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
service
very fair and accommodating. They make the process easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nicely Done
I?ve worked at many dealers and this one is top notch! Way to go! Keep up the great work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Teresa, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Nick Abraham Ford
Hands down the best Ford dealership around. Always helpful and never force you to make a decision.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My Experience buying a New SUV.
Bought a 2020 Buick Enclave.Mike,Nick,and the Uncle was GREAT people.Bought alot of New Cars and Trucks but this was the BEST Experience i have ever had.So was James.GREAT bunch of people.I will RECOMEND this Dealership to ALL.THANK ALL YOU GUYS.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Routine maintenance
Friendly courteous staff makes you feel like one of the family
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!