Classic Lexus Willoughby Hills

4.9
(338 reviews)
Visit Classic Lexus Willoughby Hills
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 9:00am–8:00pm
Tuesday 7:00am–7:00pm 9:00am–7:00pm
Wednesday 7:00am–7:00pm 9:00am–7:00pm
Thursday 7:00am–7:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 7:00am–3:00pm 9:00am–6:00pm
Sunday Closed Closed
New (440) 220-4498 (440) 220-4498
Used (440) 220-4456 (440) 220-4456
Service (440) 220-4547 (440) 220-4547

Reviews

4.9
(338 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

We had an accident with our Toyota towing an RV and the...

We had an accident with our Toyota towing an RV and the police escorted us to this Lexus dealership. The people there were great. They had real concern for our situation. Our windshield was smashed and the drivers side mirror was torn off. One of the employees there escorted us to the Toyota Dealership which was over 5 miles away. If I were to buy a Lexus or any other vehicle affiliated with Classic, I would not hesitate. We are from New York so we know the only thing they had to gain out of this was their kindness and compassion for our situation.

5.0

Lexus Lease

Great customer service. My salesperson, Acacia, did a great job to find the exact vehicle I wanted. Everyone was very friendly and accommodating. Finance time was a bit too long.

5.0

Great customer service

I had a wonderful buying experience. My salesman went out of his way to make sure I got ei asked for. I recommend buying at Classic Lexus

5.0

We drove to Classic Lexus from Columbus to buy a new...

We drove to Classic Lexus from Columbus to buy a new Lexus because of Manny. We had great communications over email and telephone to work out the deal before we drove up. Everyone at the dealership were friendly and helpful. They made our decision that much easier.

5.0

A wonderful experience at Classic Lexus

What a wonderful experience we had at Classic Lexus! Everyone there was so pleasant and responsive. Amazingly so. They had a specialist to walk us through each step of the process. And, the manager Dylan Dacar is a complete joy to work with! My Lexus car - terrific.

5.0

What a wonderful experience we had at Classic Lexus!...

What a wonderful experience we had at Classic Lexus! Everyone there was so pleasant and responsive. Amazingly so. They had a specialist to walk us through each step of the process. And, the manager Dylan Dacar is a complete joy to work with! My Lexus car - terrific.

4.8

Very accommodating! Have been with this dealership for...

Very accommodating! Have been with this dealership for years. And I heard that there is a redesign coming in a couple years; I'll be back!

5.0

I HAVE WORKED WITH CLASSIC LEXUS DEALERSHIP FOR A NUMBER...

I HAVE WORKED WITH CLASSIC LEXUS DEALERSHIP FOR A NUMBER OF YEARS AND RATE THEM AS EXCELLENT IN EVERY CATEGORY - SALES TO SERVICE! THE BEST

5.0

Outstanding Team at Classic Lexus, knowledgeable, caring,...

Outstanding Team at Classic Lexus, knowledgeable, caring, fair and made us feel like part of the Family. They found the RX350 I wanted and had it in one week. Love the Car and the CareTeam at Classic Lexus. I will buy again

5.0

Great people, great attitudes, great service, honest, and...

Great people, great attitudes, great service, honest, and very helpful. This is my 3rd purchase with Brian Nash and Classic Lexus and I will continue to visit and reccomend Classic.