Classic Lexus Willoughby Hills

We just bought our 3rd Lexus from Manny. We traded our RX 350 for a TX 350. Great experience. We love Classic Lexus and especially Manny our salesman. The organization is one class act.

Classic Lexus is my go to place to buy and service all my Lexus SUVs!! Outstanding sales staff, services consultants and technicians. Looking to buy or lease a Lexus...ask for Manny Britnell. I recommend Classic Lexus and Classic Auto Group to all my family and friends. I've been a fan and satisfied customer for over 24 years!! https://www.driveclassic.com

I got my 70000 mile service today . When I got home I found out, they didn’t even vacuum my car. They usually do so I’m very disappointed that they didn’t. I spent over $1000 today, including replacement rear brake pads, and I feel like that was the least they could do.

I've been buying cars from Michael and Classic for 25 years. They're service only gets better

As a previous Lexus owner, I have always received excellent service from this dealership. They have always been very accommodating and easy to deal with. This includes the sales department as well as the service department.

Best car buying experience in my life. We have dealt with Michael Brittain for all of our purchases. Personal, honest, a gentleman, and a true representative for the Lexus name. Always takes his time with us, explains and demonstrates everything and very easy to deal with. No pressure, Michael lets the car, and his reputation, speak for itself. Michael has made himself available all of the time and keeps us up to date with the buying process and beyond. The service department is phenomenal! Quick to assist with your every need and more than happy to help. We just picked up our third car from Michael yesterday and the buying experience never gets old. Michael introduced us to Joe Toth, a very knowledgeable and personable Technology Specialist for Classic Lexus. Joe sat with us in the car, programmed everything and thoroughly explained every aspect of the vehicle to make it a pleasurable driving experience. Joe is making arrangements to come out to our house, more than 40 miles away, in order to connect our garage door openers and answer any questions we might have about the car. Grant Salerno took care of all paperwork and explained everything perfectly, another Classic professional. Perfect company, perfect employees, a pleasure doing business with them. Would highly recommend everyone at Classic Lexus.

Most professional dealership Ive ever seen. Great culture, friendly knowledgeable people. Would definitely buy again.

I just purchased my second Lexus from this dealership, and once again, it was an outstanding experience! My sales representative, Jermery was incredibly pleasant and professional. He made the entire process smooth and stress-free, answering all my questions with confidence and patience. I truly appreciate the excellent service and highly recommend this dealership!

Everyone very professional and helpful w both of my purchases, out of state transfers, and service. Since moving to Ohio and looking to trade in for snow preparation from SoCal. I’ve purchased 2 vehicles in 2 yrs at Willoughby Hills. Carlsbad Lexus and Willoughby Hills Lexus are who I recommend. Thanks again

Great atmosphere, friendly staff, efficient processing, excellent service. Chris Barnett is a wonderful sales professional.