Reviews
Write a reviewExcellent Experience at Crestmont
Mike and Antwon went above and beyond to get us into the right vehicle by finding every available resource. We could not be more pleased. We really enjoyed communicating and getting the answers we needed over the phone and by email without spending hours in the dealership prior to making our selection.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Crestmont Cadillac Team
VERY INFORMATIVE
The staff is very nice. Showed me what was wrong and how to fix it...and they did. I shop there first.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bryon, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Crestmont Cadillac Team
great service clean facility
Darien was patient and answered all of my concerns I don't need to use 20 words,I had great service and was satisfied what else is there to say!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Madeline, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Crestmont Cadillac! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Crestmont Cadillac Team
Friendly staff helped the buying process.
The staff presented me with several options for vehicles and talked thru the pros and cons of each. Overall a great sales experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you for letting others know about your experience at Crestmont Cadillac. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Crestmont Cadillac Team
Great service
They picked up the vehicle, serviced it as needed, washed it and vacuumed it then returned it. Car was treated by service department like they took great pride in it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact us or visit us if you need anything else. Sincerely, The Crestmont Cadillac Team
Teriffic
Dave Moore was very efficient and made the experience so fast and easy. The loaner was ready as promised. The agency seemed very organized!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Crestmont Cadillac Team
Courteous Staff, great service, warm environment
The staff is friendly,courteous and thoughtful. They greet you as you approach and are diligent in resolving any issues you may have. If you are unable to wait , they set up a loaner car so that you don?t have to worry about wasted time. They make it a point to listen attentively and to meet your needs .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff at Crestmont Cadillac was able to provide you with an awesome experience!We really appreciate this feedback and we will share it with the team.Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Crestmont Cadillac Team
Inviting showroom
Paul Guy was very helpful in explaining the features of the XT5 and patient with someone who has not purchased a new car for quite some time. The atmosphere in the dealership was pleasant and inviting.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Crestmont Cadillac Team
Attentive courteous staff
Very attentive staff. Everyone was courteous, said hello and asked if they could get me anything. No pressure, salesman Rob was great and informative. Asked what I was looking for and wanted. He answered my questions fully and made the process easy. Experience was customer focused.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Rob and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, The Crestmont Cadillac Team
Courteous, friendly and good timely service.
THE HONESTY, COURTESY AND FRIENDLINESS. IT WAS A GOOD CAR BUYING EXPERIENCE. THE SALESMAN. THE SALES MANAGER AND THE FINANCE PERSON WERE ALL VERY NICE AND THOROUGH.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your feedback, Patrick. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future. Sincerely, The Crestmont Cadillac Team