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Crestmont Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (465 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crestmont Cadillac from DealerRater.

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Simply the Best!!

Quick service and updates were communicated to me. We have been a customer of Crestmont Cadillac for 20 years, lived in 2 other states, but ALWAYS came back to buy/lease vehicles from Crestmont!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Sandra, thank you so much for the wonderful review of your experience at Crestmont Cadillac. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. Sincerely, The Crestmont Cadillac Team

Great buying experience

Sales associate was knowledgeable and easy to deal with. No hassle and no pressure. Very easy and pleasant car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate the kind words, Brian. We look forward to seeing you again in the future! Sincerely, The Crestmont Cadillac Team

Another great car from Crestmont

The folks at Crestmont always go above and beyond for the customer. No matter whether it is during the purchase or after the sale, they have always done everything they can to make sure this customer is satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback, Kyle. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our staff. Please let us know if we can ever help you in the future. Sincerely, The Crestmont Cadillac Team

Outstanding, Friendly Service

The outstanding friendliness and great customer service I received trying to find the exact vehicle I wanted. Damien Tucker was determined but not overbearing to ensure that I was a satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Yolanda, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that Damien provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Crestmont Cadillac Team

Everything was perfect.

Jason Bevlone answered all of my questions and saw that my XT5 was ready to drive to Florida when I was ready to leave.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nancy, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, The Crestmont Cadillac Team

Very clean and inviting

Everyone is very helpful and considerate. Service is great and everyone there will do everything to help you. Very convenient place to get to.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Judith, thanks for the great review! Please come visit us if you need anything else, be it service or sales. Sincerely, The Crestmont Cadillac Team

Wonderful Experience

Great experience thanks to your wonderful sales representative. I thoroughly enjoyed working with Rob every step of the way. He made this process as easy and stress-free as could be. I appreciate how he did his best to make me as comfortable as possible. I am highly satisfied with my experience at your Crestmont Cadillac dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback, Sabrina. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Rob. Please let us know if we can ever help you in the future. Sincerely, The Crestmont Cadillac Team

No hassle, ontime service, pleasant atmosphere

Prompt, professional, courteous service. Turned out to be a quick job, plus a car wash added up to a very pleasant service experience. Thanks Crestmont.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Crestmont Cadillac Team

Car lease

Ray Pointer is a great sales person who respects his customers and knows their likes. He is patient and effective, efficient with time...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your feedback, Roger. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ray. Please let us know if we can ever help you in the future. Sincerely, The Crestmont Cadillac Team

Purchasing and Escalade

Professionalism and friendliness from the start of the process to the delivery of the car. John answered all my questions .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're excited to hear that John took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Crestmont Cadillac Team