Reviews
Write a reviewGreat team combo
Anthony found the perfect car for our family’s needs and followed up with me just enough to close the deal without getting bothersome. Tim provided us with a great explanation of additional options/warranties which we ended up buying for the first time ever with any car purchase. I run our sales department for my company so I can appreciate how he broke it down to the spend per day. I wanted to say no but he was that good!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate the kind words, Lisa. We look forward to seeing you again in the future! Sincerely, The Crestmont Cadillac Team
Excellent service, very professional
Paul Guy did an excellent job of leading me to my new Cadillac XT5. He was efficient, professional, and helpful all along the way. I now have an exceptional replacement for my Buick LaCrosse and because he was able to recommend a courtesy car, my payments each month will come in a little below what I was paying for my Buick. I couldn’t be happier with Paul’s service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Crestmont Cadillac Team
Great service
Everyone was friendly and very helpful. Everyone made the car buying process smooth and easy. Asked all of my questions promptly
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Carlos, thank you for the feedback! We are happy to hear about your positive experience at Crestmont Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Crestmont Cadillac Team
Great service and friendly atmosphere
Our service manager always does a great job of getting us in for our service. He also does a great job of what needs to be done. Everything is always done in the time he said it would take and if not we are given a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care.
Great experience
My salesman Paul Guy. He was open, honest and very professional to deal with during the whole process. He handled all issues that arose with class and integrity. He is a great asset to your staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Troy, thanks so much for taking the time to share your feedback with us! Paul is a valuable member of our team and he will be grateful to read the nice comments you left him. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Crestmont Cadillac Team
Excellent service
Valet service was extremely valuable and convenient, car washed and vacuumed like the day I took ownership. Recalls were completed. The loaner vehicle was comparable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, thank you for taking the time to provide this excellent feedback! Our team works hard to deliver the highest-quality customer service. We look forward to helping you again in the future. Take care! Sincerely, The Crestmont Cadillac Team
Crestmont buying experience once again!
Customer attention and service was quite good, and staff provides good levels of client care. Both gentlemen who attended to my purchase needs were quite professional
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anthony, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for Crestmont Cadillac and our customers. Hope to see you again soon! Sincerely, The Crestmont Cadillac Team
Good customer service
Service was quick and complete. The waiting room is comfortable. The coffee is good. My car was returned to me clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Crestmont Cadillac Team
Very enjoyable
Everyone in the service dept was very helpful and nice. It was easy to make an appointment and even the sales people check on you throughout your visit.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Crestmont Cadillac Team
Used Impala
Friendly, professional and efficient process to buying a car from the test ride to the keys out the door. To allow me to drive my own vehicle back to my office they delivered the car I purchased that day to me at my office.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
James, we appreciate your kind words about our service team. Thank you for choosing us for your vehicle needs. Sincerely, The Crestmont Cadillac Team