Reviews
Write a reviewTimely service
They were able to get the car in for service when we wanted and fixed it in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.Sincerely, The Crestmont Cadillac Team
The best in customers services provided by everyon
The staff and their professionalism. My car is only serviced by Crestmont Cadillac every since I stopped buying car from Central Cadillac. You guys definitely number one across the board! Thank you! Antonio Wesley
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Crestmont Cadillac Team
Excellent experience
Awesome experience. My salesman Anthony M. was wonderful and so was Mike the GM. Everyone at this dealership was very friendly, caring and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Crestmont Cadillac Team
Smooth Transaction UNTIL
Our Salesman Paul Guy was GREAT. He was referred by our previous Salesman Dave Moore. Customer service from everyone but the service man Mark was Great.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 2.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Crestmont Cadillac Team
It was a pleasure
We were make to feel you cared. Mr Grissom treated us with respect and he made us feel like he was doing the very best for us. It was a pleasure to deal with Mr Grissom.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Crestmont Cadillac Team
Always a great experience!
Everyone is nice and friendly! Oil changes are always done in a timely matter. Techs are knowledgeable and are also polite. Best Cadillac dealership in the area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We love hearing about customers that have a terrific experience. We are proud that you chose our dealership. Please feel free to contact us if you have any questions on your vehicle. Sincerely, The Crestmont Cadillac Team
Great service
They fixed the problem and took care of it right away. Got me in on short notice. Friendly and helpful staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Lori, thank you for the feedback! We are happy to hear about your positive experience at Crestmont Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Crestmont Cadillac Team
perfect and very clean facility
was perfect they always make everything very easy on our service!would not go any where else when purchasing my next cadillac!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate the kind words, Michael. We look forward to seeing you again in the future! Sincerely, The Crestmont Cadillac Team
Good service
Very nice, helpful and very knowledgeable Damion was very patient, friendly and he answer all our question where we could understand everything
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phillip, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Crestmont Cadillac Team
Great service
The sales person was courteous and knowledgeable and was very helpful in getting us to chose the car that we wanted
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Crestmont Cadillac Team