Reviews
Very satisfied
My salesman EJ Borden was very attentive to my concern to keep my payments where I can afford.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marsella, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ray Laethem Buick GMC
Great service
Sales men are very helpful and very professional. Explain all the options on the car. Would recommend this dealership too all my friends and family. E.J. In my past experience has to be the salesman I ever had.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Terrain Lease
The available inventory was amazing! There was no pressure and we were provided with all the information to make a decision much easier. Our salesman was great, the finance experience quick and easy! The vehicle is exceptional and we are so pleased with all the new features!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Anne, we are so pleased you enjoyed your visit to Ray Laethem Buick GMC! If you're ever in need of more help, please let us know! Have a great day!
Excellent
Service was scheduled, conducted successfully and delivered on time. what else would you like me to say in order to fill all of your spaces?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Another Exceptional Experience
The salesman found me my used vehicle in less than one day. The 2009 Acadia looked likes and runs like a 2018. The trade in value I received on my 2000 Mercedes was better than I had hoped for and twice what others were offering. I would recommend Ray Laethem Buick GMC to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tire Purchase/Replacement
The service was performed well and in a timely manner. Also, I was informed that because I had purchased the Extended Warranty, there was no charge for the new tire. Thus, I didn't have to deal with a costly purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall
Thank you for doing the recall in a quick and efficient way . I was very please how fast my cat was returned . I will make sure you guys handle any problems that come up with my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Safe on the Roads
I always take my car in for a check-up before driving to visit my grandsons. This time they rotated the tires and when I drove away a dashboard light went on indicating there was trouble. I took it back and my Service Rep. Donnell checked the tires and the warning light went out. But the next morning it was back. I took the car back in and the mechanic worked on it, drove it himself several times and the glitch was fixed. Throughout all of this Donnell was reassuring and gave me confidence that the car would be ready for me to take on my trip. Thanks to everyone at Laethem, especially Donnell.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Karen, thank you for taking the time to leave a review for us at Ray Laethem Buick GMC. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
natalie leonard
Overall service and previous purchase was fantastic
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Natalie, we're happy you found our staff to be so supportive during your experience here at Ray Laethem Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Review
Sales representative was very knowledgeable about the vehicle. The purchase and delivery went very smoothly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're looking forward to your next visit with us! Thank you!