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Brunswick Auto Mart

(3,364 reviews)
Visit Brunswick Auto Mart
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (216) 539-9195 (216) 539-9195
Used (440) 497-4009 (440) 497-4009
Service (330) 460-5146 (330) 460-5146

Reviews

(3,364 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brunswick Auto Mart from DealerRater.

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Jacob was friendly, knowledgeable, and efficient.

Jacob was friendly, knowledgeable, and efficient. I didn't want to spend a lot of time going back and forth and appreciate that he was able to accommodate that. Bill in finance was also friendly and straightforward. Total time spent was just under 2 hours and included test drive, trade in, financing, and driving out of the lot in my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our sales person, Courtney, was wonderful- when I

Our sales person, Courtney, was wonderful- when I scheduled a test drive, she had the car waiting upon our arrival - running and being cooled down for us. She was responsive, communicated well, and was extremely professional. She worked hard to earn our business. When I returned to drop something off after purchasing a car, both she and another sales person were outside, ready to greet customers - I was very impressed by that. She also reached out 2 weeks after purchase to check in and to see if I had any questions or concerns. Overall, the car buying experience was outstanding.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome professional service provided by the sales and

Awesome professional service provided by the sales and finance teams. Definitely my Subaru dealer of choice.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership, easy to work with.

Great dealership, easy to work with. Will go back for all the service my Mazda needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a great experience, Ramiz was very nice and friendly,

Had a great experience, Ramiz was very nice and friendly, Everything was taken care of, including my 3 year old granddaughter, he went and got her fruit snacks and pretzels! Very good experience !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Sales experience was sub-par compared to my first Subaru

Sales experience was sub-par compared to my first Subaru purchase 10 years ago. I felt the salesperson needed more training before handling customers. Started working with salesperson in March of 2025 and did not get my car till June of 2025. Financing experience was excellent, handled without any issues. Delivery specialist was excellent, reviewed the details of my new vehicle in great detail and was very thorough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Left an unfavorable review, considering after waiting for

Left an unfavorable review, considering after waiting for an hour we found out that the part was not the correct one that was ordered for my car. I have to come back and do it all over again. People do have to make arrangements to bring their car in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience, and was ready to deliver my new truck

Great experience, and was ready to deliver my new truck the same day. Salesman was great

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Char was great to work with.

Char was great to work with. Great service & very helpful. Great dealer ship to work with excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Patrick & Jacob at Subaru asked multiple times if I had

Patrick & Jacob at Subaru asked multiple times if I had any more questions or needed assistance with anything. They truly want you to happy with your purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.