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Brunswick Auto Mart

(3,469 reviews)
Visit Brunswick Auto Mart
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–8:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (216) 539-9195 (216) 539-9195
Used (440) 497-4009 (440) 497-4009
Service (330) 460-5146 (330) 460-5146

Reviews

(3,469 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brunswick Auto Mart from DealerRater.

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My experience with Brunswick Auto Mart has been TOP NOTCH

My experience with Brunswick Auto Mart has been TOP NOTCH with all of the vehicles I've bought or leased there. I would highly recommend them to anyone looking for a car or truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Took my Rav4 in for Engine Maintenance Message.

Took my Rav4 in for Engine Maintenance Message. Christopher S was able to resolve the issue right away while I waited. Coolant Bypass Valve Assembly repaired under warranty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This dealership has absolutely no follow through at all.

This dealership has absolutely no follow through at all. They sell you a lease, you have many questions you:leave 9 messages over 1 week and still after several weeks now, no one will call me back! What is the problem?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, We’re very sorry to hear about your experience and the difficulty you’ve had getting a call back. That’s certainly not the level of communication or support we strive to provide our customers. We’d like to make this right and ensure your questions are fully addressed. Please contact us at cdodds@brunswickautomart.com, so we can personally assist you as soon as possible.

Everyone is nice.

Everyone is nice. Service is great . Car is washed when it is return . Prices are good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always friendly, took care of my car service right away.

Always friendly, took care of my car service right away. The cashier was friendly and not in a hurry.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Logan was a pleasure to deal with.

Logan was a pleasure to deal with. Made my car buying experience as easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a fantastic experience purchasing my new car from

I had a fantastic experience purchasing my new car from Brunswick Auto Mart Chrysler, Dodge, Jeep, RAM! From the moment I walked in, the staff was welcoming, professional, and genuinely eager to help. My salesperson was knowledgeable and patient, taking the time to answer all my questions and making sure I felt comfortable every step of the way. The entire process—from test drive to final paperwork—was smooth and stress-free. There was no pushy sales talk, just honest communication and a clear focus on helping me find the right car for my needs. I also really appreciated how transparent they were about pricing and financing options. I drove away feeling confident in my purchase and grateful for the exceptional service I received. I highly recommend this dealership to anyone looking for a great car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

fast and easy quick turn around thought it would be a

fast and easy quick turn around thought it would be a long wait but it wasnt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Lucas the service writer was great.

Lucas the service writer was great. Very Professional. The repair estimate given to me was WAY out of line. I took to another repair shop and was over 10K less for the same repair. I was given the estimate with over 8K in labor and replacement parts not needing replaced. In good conscious I could not recommend Brunswick Auto Mart for a Service repair knowing they would replace parts not needing replaced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick and easy service visit.

Quick and easy service visit. Took care of everything in less time than was anticipated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.