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Brunswick Auto Mart

(3,409 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2023 consumer dealer award 2022 consumer dealer award
New (216) 539-9195 (216) 539-9195
Used (440) 497-4009 (440) 497-4009
Service (330) 460-5146 (330) 460-5146

Reviews

(3,409 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brunswick Auto Mart from DealerRater.

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Excellent customer service!

This is our 6th car from Brunswick Auto Mart, and our second purchase from Salesman Joe Jiamachello. I would recommend Joe to anyone who is looking for an honest and patient salesman! We were at the dealership on Friday for 3 hours and came back Saturday to finally make the deal. We changed our mind several times and looked at 3 different cars - no pressure from Joe on any of them. He showed us all of our options and we actually ended up leasing, which was an option we hadn’t considered but saved us a ton of money. And Joe got us the most for our trade in. Highly recommend Joe and Brunswick Auto Mart!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fluid change

I had cooling system flushed and transmission fluid changed. After reading my bill correctly I was very satisfied with both the work and the price. I came in for an oil change and discovered I needed the flushes also. Advisor Joffre Harry had my car ready for me in just a short time longer then the oil change normally takes

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service/recalls

Excellent service, once I got to the right person "Stefanie" she handled getting my recall issues and other work completed in a great turn around time. glad she got it done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent Service

My service advisor Anthony S was excellent. I have been a customer for four years and I won't go anywhere else. Highly recommend Brunswick Automart's service department and sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

oil change

After waiting 90 minutes, my salesman, Bill Hawkins, came to my rescue and got things moving. Subsequently I was compensated for my time. Bill then took the time to set me up for phone calls in my car that I had not been able to do on my own--thanks Bill.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent / Quick Customer Service

Reached out to inquire about a Toyota 4Runner on a Friday. Had an answer by noon on Saturday with exactly what we wanted and were looking for. Very nice staff -- Sales and Sales Manager were very helpful at the Toyota Dealership. Thank you for making buying a car so easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

outstanding

My experience from start to finish was excellent from all at Brunswick AutoMart's service group. I have been doing business with them for over many years and a year ago we bought a 2018 Pacifica!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Such an easy and pleasant experience

I recently leased a RAM from Ryan Cooke at Brunswick Auto Mart. It was by far the easiest car buying experience I have ever had. We absolutely love our new truck and look forward to future business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Buying with help from Bill Wall

I just purchased a 2019 Subaru Crosstrek and love it. The salesman Bill Wall was phenomenal. Thank you Bill and Brunswick Automart! I would definitely recommend them both!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Volkswagen Service Department

I absolutely love having my car serviced here. The employees are all so kind, helpful and knowledgeable about my vehicle. They are honest with the services I need and explain to me why I need them. I always get in for appointments when it’s convenient for me. I bought my Passat here 3 years and have had every Service done here because they take such good care of me and my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.