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Medina Auto Mall

(389 reviews)
Visit Medina Auto Mall
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (330) 441-4453 (330) 441-4453
Used (330) 591-4401 (330) 591-4401
Service (330) 241-4905 (330) 241-4905

Reviews

(389 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Medina Auto Mall from DealerRater.

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First Class Operation.

First Class Operation. No pressure. Joe Martin, salesman and Tim Rollins, sales mgr. excellent to work with. They gave us a good deal on the trade and did everything from using our GM points to reduce the price of the new vehicle. I would recommend seeing them first when you buy your next vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Jake and the sales team were very polite and took very

Jake and the sales team were very polite and took very good care of us , we will surely come back for our future vehicle needs!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ethan Smith was incredible.

Ethan Smith was incredible. Definitely coming back here and telling my friends. Super fast and easy

Rating breakdown (out of 5):
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  • Overall experience 5.0
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It was as simple as seeing the truck I wanted on their

It was as simple as seeing the truck I wanted on their website, sending a text, receiving a quote, and stopping by to finalize the deal. Ryan was amazing and the quote he sent by text was what I actually paid. I could not believe it was that simple! On top of that, I had a great deal on a new 2025 Ram 1500. No other dealer was even close to match it!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best experience buying my new Jeep Willys at Medina Auto

Best experience buying my new Jeep Willys at Medina Auto Mall! Sean O'Callaghan took his time with us to find the perfect Jeep for me! He was very professional and informative; I will definitely return to Medina Auto Mall for future vehicles....and ask for Sean!!!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Donnie was the best salesman I’ve ever experienced.

Donnie was the best salesman I’ve ever experienced. He is so Handsome and nice!

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  • Overall experience 5.0
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I will 100% tell anyone I know who’s interested in a

I will 100% tell anyone I know who’s interested in a Cadillac to go to Medina Auto Mall because of the staff. My salesman Damiean Tucker was phenomenal from the first inquiry, to the sale, to coordinating with my shipper, and even followed up after I received the car. I know I’m a lot to deal with when buying a car, especially out of state, but Damiean answered the phone for my constant questions, even when he wasn’t working. He sent me multiple pictures and videos of the car throughout the process and made sure it arrived clean and perfect. Roger Luttrell in finance was also fantastic. I made a few changes throughout the process and threw a last minute curveball that he was able to handle quickly and assure me it wasn’t a big deal, even though it was. The bottom line is even though I live in NY and Medina Auto Mall is in Ohio, it’s worth the shipping fee to deal with this level of professionalism. This won’t be the last Cadillac I buy from them.

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  • Overall experience 5.0
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Great dealership they do an awesome job.

Great dealership they do an awesome job. Adam was easy to deal with he handle everything quickly and efficiently. Extremely satisfied. CJ Williamson

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  • Overall experience 5.0
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Great service!

Great service! Hayley and Joe were so helpful and amazing! Second car purchased at this dealership!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Justin was very professional and easy to work with.

Justin was very professional and easy to work with. I told him what I wanted and he presented all of my options. He even went above and beyond by actually delivering the car himself and going over it with my wife. I would highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.