Reviews
What an incredible salesperson in Ty Davis.
What an incredible salesperson in Ty Davis. We purchased a 2025 Ford Explorer and we couldn't be happier!! This is the first car we have bought from Park Ford, but I know it will NOT be the last. Ty is a very knowledgeable and personable sales person that makes you feel comfortable from the moment you meet him. In addition, we met with Dominic, the Sr. Sales Manager who valued the trade-in we were trading in and he was also one that put you at ease. Tracy Sellers is one who does an excellent job in the finance dept. Finally, the owner Mike needs to be commended for the facility that he owns and runs. He has a tremendous all around staff that places the customer first. Having bought cars for over 45 years now, I know that Park Ford will be the ONLY place to go in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was impressed with Park Ford sales department.
I was impressed with Park Ford sales department. They treated me fairly and gave me excellent service. Living in the state of Pennsylvania, I highly recommend Park Ford to all my friends and family. The only problem is that I can’t find a way to redeem my 42K ford points. Park Ford service was supposed to get back to me about redeeming my points and never did. Otherwise I’m very satisfied with Park Ford and would continue to shop there in the future.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Bought my 2nd Explorer from this dealership.
Bought my 2nd Explorer from this dealership. Highly recommend. Great selection of cars. Easy to work with. Great communication. Fast response time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The employees are considerate and polite.
The employees are considerate and polite. They are always helpful. We have bought several Fords.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dale, we appreciate your positive review of your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great experience, purchasing from Park Ford.
Great experience, purchasing from Park Ford. Mike Anderson is a terrific salesperson to work with. No sales pressure, down to earth genuine concern for me as a customer, no pressure to purchase additional products, and a great selection of vehicles. Very happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Stephen, your wonderful feedback and rating mean a lot to us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
We took our vehicle to them with a check engine light
We took our vehicle to them with a check engine light came on. 52 days later we get our SUV back with a new transmission instead. 2 days later it went back because it was not right. 3 days later we got it back. We could not get our service person to even return our phone call. Not a good experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Great salesman.
Great salesman.Great inventory. Bought my 3rd Ford Escape from Park Ford.Great location. Love my new Escape.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the outstanding hospitality!
Thank you so much for the outstanding hospitality! Working with Car Salesman Ty Davis was truly a pleasure. From the very beginning, Ty went above and beyond to address all my concerns, patiently answering every question and offering thoughtful insights tailored to my needs. I was particularly impressed with his dedication to finding a vehicle that matched my recreational lifestyle, complete with the safety features I needed and the mileage I was seeking. Ty's expertise also shone through as he worked diligently to secure a price within my budget, all while ensuring my insurance costs remained manageable. His professionalism, knowledge, and determination made the entire purchasing process smooth and enjoyable. I couldn’t be happier with my new Bronco Sport, and I’m grateful to Ty for making this experience exceptional. Thank you, Ty, for helping me find a vehicle I absolutely love!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Frances is the best salesman.
Frances is the best salesman. Made the whole experience smooth. This is our second Bronco purchase this year.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Called Gary- helped us with several questions we had
Called Gary- helped us with several questions we had about the truck. His daughter was getting married on Saturday so he connected us with Mike Anderson who was every bit as helpful. We arranged to fly in from California as this vehicle had the features we had been looking for for quite a while. We flew in to Cleveland. Mike picked us up the next morning. We were greeted by Gary and several others on staff. The finance department had the paperwork ready for our signatures very quickly. We were out the door in a couple hours. I forgot my jacket and Mike even sent it to me in California, as well as contacting us daily on our trip home. We had a very enjoyable experience purchasing our new "old" pickup! They all treated us like family and made it easy. We enjoyed our long but fast trip home in our 2016 Ford F250!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car