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Park Ford

(564 reviews)
Visit Park Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (330) 752-0919 (330) 752-0919
Used (330) 752-0846 (330) 752-0846
Service (330) 752-0847 (330) 752-0847

Reviews

(564 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Park Ford from DealerRater.

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Frances is the best salesman.

Frances is the best salesman. Made the whole experience smooth. This is our second Bronco purchase this year.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Called Gary- helped us with several questions we had

Called Gary- helped us with several questions we had about the truck. His daughter was getting married on Saturday so he connected us with Mike Anderson who was every bit as helpful. We arranged to fly in from California as this vehicle had the features we had been looking for for quite a while. We flew in to Cleveland. Mike picked us up the next morning. We were greeted by Gary and several others on staff. The finance department had the paperwork ready for our signatures very quickly. We were out the door in a couple hours. I forgot my jacket and Mike even sent it to me in California, as well as contacting us daily on our trip home. We had a very enjoyable experience purchasing our new "old" pickup! They all treated us like family and made it easy. We enjoyed our long but fast trip home in our 2016 Ford F250!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service and workers.

Great service and workers. Always take care of me when I need a vehicle! Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Michael Anderson and team were fabulous!

Michael Anderson and team were fabulous!! The best experience I’ve had at a dealership, they really seemed to work for the customer! Would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I believe the people in this dealership want to make a

I believe the people in this dealership want to make a car buyers experience, as stress free as possible. A great place to shop with straight forward answers. Thank you Mr.Davis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Ty Davis was AMAZING.

Ty Davis was AMAZING. He was so helpful and they truly cared the entire process and still care after the car sale. The sales manager excellent. Superb service and truly professionals. Thank you again to everyone at Park Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Nice people to work with.

Nice people to work with. From the first phone call to to after sale questions they were very helpful. Ty Davis made the buying experience easy and met all my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Poor customer service poor service work not happy with

Poor customer service poor service work not happy with service poor service manager jeff had to go to another Ford Dealership to get my truck redone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Chris, we truly appreciate your honest feedback. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (330) 633-6222 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

Easy and convenient to find, well maintained dealership,

Easy and convenient to find, well maintained dealership, staff was very friendly , lot had plenty of cars to chose from

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Consumer response

Overall very good experience

Only cares about making money and not the actual

Only cares about making money and not the actual customer. I know money has to be made but when is it enough? They will take advantage of you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.