Reviews
Just bought a jeep
Thank you for my new Jeep! The salesman, Gene, was helpful and patient which made for a good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Marc. We are very happy to hear that Gene could be so helpful and patient during your recent visit with us. Congratulations on your new Jeep! We look forward to seeing you back again in the future! Take care. Best, Al Armour - General Manager
Shayna Benning rocks!
In our 38 years of marriage, we have purchased a host of vehicles from a variety of dealerships in NE Ohio. Our recent purchase from Wally Armour was so personalized! Shaya Benning was the most organized, personable sales rep ever! She is top notch on her game and she brought back the FUN in the car buying experience! Great deal and wonderful hometown people! Al Armour reached out personally to assure we were totally satisfied and Eric Lancaster is a well oiled financial machine! Thank you all from Paula and Bill!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Paula, Wally Armour Chrysler Dodge Jeep Ram thanks you for taking the time to submit this amazing feedback. We are pleased to hear Shayna did a great job in assisting you in your purchase. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Don’t forget to LIKE us on Facebook to take advantage of our exclusive online coupons and discounts! Regards, Al Armour - General Manager
Easy to work with for an out-of-state transaction.
Purchased a classic car from you that then needed to be shipped to me in South Carolina. Experience was great, car was described correctly and Shayna Benning was great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for leaving us this great review, Dougal. We are very happy to hear that Shayna could be so helpful during your recent purchase. We look forward to seeing you back again in the future! Take care. Regards, Al Armour - General Manager
Jeff and Clem
I had the pleasure of doing business with both Jeff and Clem and both were excellent. I actually had a deal in place to purchase elsewhere but their diligence eventually led me to purchase from them. I told them exactly what my wife and I wanted and they delivered. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with Jeff and Clem were a pleasing experience. We pride ourselves on the high level of our service excellence. Congratulations on your new car! If you have any questions or concerns regarding your new vehicle, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Respectfully, Al Armour - General Manager
Awesome sales and service by Jeff ciotti
Traded in my dodge avenger for a new jeep no hassles and excellent service from Jeff. Great service from finance department. Overall great service and I will return again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write about your experience with us! At Wally Armour Chrysler Dodge Jeep Ram, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Jeff was able to meet your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Respectfully, Al Armour - General Manager
Great purchasing experience!
Great service from Jeff Ciotti. Traded in used car for the Jeep I have been wanting to purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking time to leave us a great review! We are pleased to hear Jeff did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Be well, Al Armour - General Manager
Wally Armour Alliance Ohio
communication was excellent, Jeff Ciotti was experienced, friendly, and helped all the way! Wally Armour...great place to purchase a vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Heather. We are very happy to hear that Jeff could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Be well, Al Armour - General Manager
Knows his product in and out and up and down.
Jeff Ciotti is a bright,cheerfull, intelligent,polite young man who knows his cars in and out. Quick to answer to the fullest any and all questions I had about the vehicles that I was looking at. He is a bright shining example of the quality of employees at Wally Armour. I trust these folks to the max and will continue to buy from this great dealership, and I encourage my family and friends to do the same. Thank you Jeff for a job well done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the excellent review, Roger! It is great to know that Jeff was able to provide you with bright, cheerful, intelligent, polite sales experience. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Respectfully, Al Armour - General Manager
Simple as it gets
I went to Wally Armour looking for a reliable, affordable vehicle and I came out very satisfied. My salesman Jeff was extremely helpful, and easy-going. There was none of that non-sense runaround that some of those other places can give you sometimes. It was rather stress-free environment that I would recommend to anyone to at least check out if you're in the market for any type of vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review. We are very happy to hear that Jeff could be so helpful and easy-going during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Al Armour - General Manager
Great Service at Wally Armour
This was my first time purchasing a vehicle using the loan process. My salesperson Jeff was great. I've known him for quite some time and he was extremely helpful and easygoing through the entire process. I would recommend going to him to anyone, it makes the whole experience less stressful. My car has been quite a good purchase so far if I do say so myself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Derek, thank you for the excellent review! It is great to know that Jeff was able to provide you with helpful and easygoing service. We are grateful for your recommendations. Please feel free to call or stop by if there is anything else we can do to help you. Also, make sure to visit us on Facebook and Twitter to take advantage of our exclusive specials. Regards, Al Armour - General Manager