Reviews
great service
I haven't talked to a person that didn't want to help. I drive a jeep they understand it is a jeep thing
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Glenda, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Regards, Al Armour - General Manager
Engine Light
My engine light was on and the diagnosis and replacement for the sensor was complete in 1 hour while I waited.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sally, thank you for the feedback! We are happy to hear of your positive experience at Wally Armour Chrysler Dodge Jeep Ram, and we are grateful for choosing us for your automotive needs. We look forward to serving you again in the future! Regards, Al Armour - General Manager
Great Buying Experience
I would highly recommend this dealership. I worked with Bill Van Horn on the purchase or my vehicle, I was working out of town at the time I decided to inquire about the vehicle I purchased and Bill answered all my questions over the phone and returned my calls in a very timely manner. We were able to schedule a time that fit into my time in the area and were able to complete the deal quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write about your experience with us! At Wally Armour Chrysler Dodge Jeep Ram, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that Bill was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Regards, Al Armour - General Manager
Purchased a Patriot
Kody was very thorough with his communication via email and the phone. He answered all our numerous questions and did it quickly. He seems to be an honest person. The floor mats and tank of gas were appreciated.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gregory, thank you for sharing this incredible feedback with us! We're glad to hear that Kody accommodated your needs and provided you with a thorough and honest service during your experience. Please let us know if there's anything else we can do for you. Best regards, Al Armour - General Manager
Appreciate your Professionalism
This man is deserving of being called more than a salesman. He knows how to treat a customer. Straight forward and honest. Finds you all the best deals and is up front with the downside of a car. We will be back to see this man.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chris, we appreciate you giving us this review and 5-star rating! Jeff is a great asset to Wally Armour Chrysler Dodge Jeep Ram and he will be grateful to read the nice comments you left him. If there is anything more we can do for you please come back and see us any time! Take care! Best regards, Al Armour - General Manager
Not Your Typical "Car Salesman"
I was undecided on my Dodge. After talking with Bill V. and Al A., I told him I needed to go home and think about it. I didn't feel pressured at all like I have at other dealerships. We came back and got our vehicle an hour later, and we LOVE it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Megan, thank you so much for taking the time to write this great review! We always strive to gain 100% customer satisfaction, and it is always rewarding to hear that we have succeeded at this. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Al Armour - General Manager
Knowledgeable friendly staff!
Upfront pricing. We didn't feel pressured. Everything and everyone was friendly. Financial process was easy. Staff was friendly and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
James, we appreciate the time it took for you to leave us this terrific feedback! We're ecstatic to hear that we provided you with a pressure free, friendly and easy service experience. Please come back and see us again in the future with anything else you might need. Take care! Best regards, Al Armour - General Manager
.....
if you go here and have any issues directly speak to al armour! Resolved my issues and both parties are happy! My experience was difficult at first but issues were resolved!
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
It’s unfortunate to hear about the initial difficulties you experienced but I'm glad to hear that we were able to smooth things over. Please let us know if there is anything else that you'd like to discuss. Best regards, Al Armour - General Manager
All better update we met in the middle
I leased a 2015 compass for 3 years with a payment of 226 brought home drove for almost a week and now they want me to bring it back cause they made a mistake and payment should be 317 I have papers signed by them saying 226 not my fault they messed up I have a signed contract update all was taken care of
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and it’s unfortunate to hear some aspects of your prior visit with us have not been up to your expectations. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss this. Best regards, Al Armour - General Manager
Outstanding
It was one of the most pleasant experiences weve had in buying a car. our salesman Nick was great and very helpful.i want to thank nick, al armour, and the rest of the staff for making us feel welcome and i will recommend them to everyone.and another thank you to mike miller in the service department.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your terrific review. It is gratifying to hear that we provided you with one of the most pleasant buying experiences you've ever had! We appreciate your recommendation and if you need anything else in the future please feel free to come back and visit us any time! We hope to see you back in again soon! Best regards, Al Armour - General Manager