Reviews
First service of my new Dodge Ram
Brad was very courteous and listened to all my requests. He took care of everything that needed to be done. I would be willing to work with him anytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this wonderful feedback! Brad is a valuable team member and we’re glad to know that he took care of you and accommodate your needs during your visit. Please come see us for any future needs! Thanks again. Best regards, Al Armour - General Manager
Trust and Loyalty
I felt valued from the moment I met my sales consultant (Bill Powell). He was fantastic! Personable, interested in what I wanted and was looking for and knowledgeable about the car I was interested in leasing. I am all about loyalty and personal touch when dealing with purchasing a car. Bill exemplified that in spades and for the first time since moving to Ohio in 2002, I have found a dealership that resonates family. There is no doubt that I will be heading back to Wally Amour when my lease is up and I look forward to doing business with Bill and the rest of the gang there for many years to come.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jake, thank you so much for your terrific review about our dealership. Bill is a valuable member of our team and he will be grateful to read the nice comments you left him. We have always had a family mentality here and always will. Customer satisfaction and world class customer service is our number one goal, and we are pleased you feel the way that you do. We are more than happy to accommodate all of your needs and we are thankful to have you as a loyal customer. We look forward to seeing you again at your next visit! Best regards, Al Armour - General Manager
Jeff C
Jeff was very easy to work with. Great service very easy to work with. Never beat around the bush very straight forward.Able to get anyone approved work very easy with people who have no credit such as myself could not ask for better service thanks again Jeff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Braxton, thank you so much for your terrific review about our dealership! We appreciate Jeff and we are thrilled that he has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please let us know how we may be able to help next! Best regards, Al Armour - General Manager
Back again!!
I recently purchased a new dodge from wally armour making this the second new vehicle that Brent Campbell has helped me with. I have dealt with wally armour for over 15 years and will go back again!! It is well worth the time to visit this dealership and ask for Brent!! Brent is down-to-earth and never has tried to pressure me or persuade me to purchase a vehicle that I didn't want. No one I have dealt with over the years has ever done this at wally armour!! It is always a friendly atmosphere and no sales person looming over you while you are looking at the inventory. Dealing with Brent feels more like visiting an old friend and catching up on lost time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ken, we appreciate you giving us this review and 5-star rating! It is great to know you have been doing business with us for the past 15 years. Brent is a great asset to Wally Armour Chrysler Dodge Jeep Ram and he will be pleased to read your nice comments. Our customers mean everything to us and we are glad to have you as a loyal customer. Thanks again and we look forward to servicing you soon. Take care! Best regards, Al Armour - General Manager
Awesome experience on my first lease !
Jeff Ciotti made my first lease experience so positive and easy. I will recommend him as a salesman to anyone serious about buying or leasing a vehicle. Jeff walked me through every step of the leasing process and answered all my questions. He was very easy to work with and responsive to my needs as a customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Luanne, thank you for taking the time to share your experience with us! We are very pleased that Jeff could make your visit so positive and easy, and we believe that's how every dealership experience should be. We will be sure to pass along your nice comments to him and your recommendations. If there is anything more that we can do please come back and see us again. Take care! Best regards, Al Armour - General Manager
Awesome first lease experience !
Jeff Ciotti was a wonderful salesperson for me to have when making my first lease agreement. He was so helpful in making sure I understood all aspects of the lease and answering my questions. I am thrilled with my 2015 Chrysler 200S and couldn't be happier with the lease agreement. I would highly recommend Jeff to anyone looking to buy or lease a vehicle .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Luanne, thank you for taking the time to share your experience with us! We are very pleased that Jeff could make your visit so positive and easy, and we believe that's how every dealership experience should be. We will be sure to pass along your nice comments to him and your recommendations. If there is anything more that we can do please come back and see us again. Take care! Best regards, Al Armour - General Manager
Jeff C
Jeff was very easy to work with. Great service very easy to work with. Never beat around the bush very straight forward.Able to get anyone approved work very easy with people who have no credit such as myself could not ask for better service thanks again Jeff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Braxton, thank you so much for your terrific review about our dealership! We appreciate Jeff and we are thrilled that he has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please let us know how we may be able to help next! Best regards, Al Armour - General Manager
oil change for 2014 dodge charger
my experience with wally armor is always a good one. I would recommend them to a future auto buyer.The staff at wally armor have always been very friendly and respectful.My previous experience with Cody Blake was a good one.He was very friendly and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shelley, thank you for continually using us for you automotive needs and for leaving us this feedback. We’re thrilled to hear that Cody has been very friendly and professional and that we are always able to provide you with a very positive experience. We appreciate your recommendation and please come back and see us again in the future with anything else you might need. Take care! Best regards, Al Armour - General Manager
Bought a Ram 2500
I pretty much knew what I wanted when I walked into the business and did not have to spend all day buying a vehicle.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jerald, thank you for choosing us for your automotive needs and for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Al Armour - General Manager
Great service before, during and after the sale.
Wally B. This is our 4th purchase from Wally Armour. It is a long drive for us, but we love the way we are treated and highly recommend Wally Armour to everyone. They take care of their customer's after the sale.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kevin, thank you for your continued patronage and for writing us this wonderful review. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. We strive to make each customer feel comfortable during their purchase, as well as throughout their vehicle ownership. We look forward to helping you with any future automotive needs! Happy driving and we'll see you next time. Best regards, Al Armour - General Manager