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AutoNation Ford North Canton

(1,301 reviews)
Visit AutoNation Ford North Canton
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
New (877) 469-4213 (877) 469-4213
Used (888) 238-8712 (888) 238-8712
Service (877) 329-3461 (877) 329-3461

Reviews

(1,301 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford North Canton from DealerRater.

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I had a wonderful experience at the dealership.

I had a wonderful experience at the dealership. Pricing was straightforward. Sales was knowledgeable and purchasing. The truck was very easy inconvenient They were honest, straightforward, and kind. I will be going back for my next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

Kentayvion was such a pleasure to work with.

Kentayvion was such a pleasure to work with. He was so professional and kind. He helped us every step of the way with our new truck purchase. He was very busy with multiple customers at the same time, but made it feel seamless and still gave us the attention we needed. We are so happy with our purchase and couldn?t have done it without him! Thank you, Kentayvion!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Ashlee, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Very professional, courteous and knowledgeable.

Very professional, courteous and knowledgeable. Kept me updated about my car's repair and how long to expect the work to take. Went above and beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Kelley, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

AJ was a great sales rep to deal with.

AJ was a great sales rep to deal with. Very helpful and knowledgeable. Still had a question after everything was said and done and he was quick to respond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Timothy, thank you for sharing your positive experience! If you ever need help, just give us a call. Happy motoring!

Seems a busy time of year, no issues getting the vehicle

Seems a busy time of year, no issues getting the vehicle repaired quickly though! We're pleased with the results

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

I asked my sales person about bed cover and no response

I asked my sales person about bed cover and no response from him after two days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (330) 238-3206 to discuss what we can do to help.

Determined road noise was due to tire capping and not

Determined road noise was due to tire capping and not other potential problems. New tires and alignment resulted in a quite ride. Also the brake fluid and transmission fluid flush and replacement were overdue with an Explorer of 116,000 miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello John, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

I had a oil change scheduled for 08:30 am .

I had a oil change scheduled for 08:30 am . I waited for almost two hours until it was completed, very frustrating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for bringing this matter to our attention. If you are willing, please call our General Manager at (330) 238-3206 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Rick was knowledgeable, professional and a pleasure to

Rick was knowledgeable, professional and a pleasure to work with. Financing was fast and easy and we are very happy with our purchase! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Michal, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford North Canton. Don't hesitate to call us if you ever need anything. Be safe on the road!

Cant go wrong with Autonation Ford North Canton.

Cant go wrong with Autonation Ford North Canton. They have my vote for sure. Alan in service is the man. Tell him Antonio said so

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!