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AutoNation Ford North Canton

(1,302 reviews)
Visit AutoNation Ford North Canton
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–5:00pm
New (877) 469-4213 (877) 469-4213
Used (888) 238-8712 (888) 238-8712
Service (877) 329-3461 (877) 329-3461

Reviews

(1,302 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Ford North Canton from DealerRater.

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I don’t have any problem people are just great service

I don’t have any problem people are just great service department is great good customer service and care

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

Great place to do business.

Great place to do business. Very friendly and helpful service. Everyone I came in contact with was super nice to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Aaron was a very nice young man and it was a pleasure to

Aaron was a very nice young man and it was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!

Haven't heard a word from them.

Haven't heard a word from them. tells me a lot about the dealership. Bought a like car elsewhere. enough said.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi Denny, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

After buying a used car we found the a/c was not working.

After buying a used car we found the a/c was not working. Called to have it fixed under warranty. They scheduled it for 2 days after the 5 day return. It took over 2 weeks to get it back. They say they fixed it, but a/c stopped working again after a week. The part they say they fixed I am questioning. They still have our car after over 2 weeks. We have had our car in our possession 10 days of the 45 day warranty. Only to be told our warranty is up today. Not a very good service department. Questioning if I should turn this into the Ohio association of dealerships. After reading other bad reviews and they are told the GM will look into it and fix the problem, maybe they need a new GM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

I had a great experience at AutoNation ford and working

I had a great experience at AutoNation ford and working with Tony! They made the whole process and experience of buying my first car extremely easy. They were very helpful through all of the financial and documentation process and made it all very painless! I would absolutely recommend and go back to AutoNation Ford North Canton!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Madison, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

We had a good experience with the purchase of our

We had a good experience with the purchase of our vehicle. We brought it back for service and felt the charges were not properly explained. We paid for the best warranty and were told that the issue should be covered, but if it was not going to be covered then we would be notified before the service was completed. Unfortunately, that did not happen. I talked to 3 different people, but nothing changed. A simple phone call would have gone a long way and helped to build trust.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (330) 238-3206 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Everyone treated us with great respect and understood

Everyone treated us with great respect and understood what we wanted. Josh went above and beyond to be helpful and the manager did everything he could to make us happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.

Aaron and everyone was very friendly and considerate.

Aaron and everyone was very friendly and considerate. Had every question answered and very respectful. We did a lot of back and forth texting before going to the dealership which was nice getting some of the paperwork done ahead of time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Friendly and efficient service.

Friendly and efficient service. I was very pleased. I am planning to return regularly for all my service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!