Reviews
John Kramer
No problem with the process. Ken Powell was a good salesperson
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Performance Honda Fairfield
Jason Baker was our salesman. What a great experience. I spoke to Jason on the phone looking to buy a new Honda. Jason was in contact with me right away and accommodated everything I needed. When we showed up at the dealership we was greeted with the car of my choice waiting on me. Was a fast and easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dave Berninig
Our family had a horrible experice at this dealership. Although our salesman was extremely polite and very helpful, the new cars sales manager (Dave Berninig) was not. Before we were even able to compare quotes from a different dealership, Dave had told us that he was not desperate for our business and that we should leave. All of this was in result to a price comparison we had received from a different dealer. We are a current owner of a new Honda and we were so excited to get another new Honda once again. Dave was extremely inappropriate and unprofessional. Not only did he cause a scene in the waiting area, but also in front of our young family. We will not be returning to this dealership nor will we refer any of our family or friends to visit there either. This was the worst experience we have ever had at a dealership thanks to Dave.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Amazing Customer Service and Salesperson
I worked with Ken Powell at this dealership and had an amazing experience. He helped me through everything including what I thought would be impossible. He is a very friendly and knowledgeable addition to the Performance Honda team, and I am very glad he approached me to offer his help.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
As painless s possible
Jenny Gladwell went out of her way to make the process as painless as possible and to make sure the paperwork was done as quickly as I've ever experienced.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New Honda Purchase
Ken Powell was a fantasic salesman to work with; he is friendly and knowledgeable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They really put many smiles on my face!
My mother and I visited Performance Honda to look into leasing my first vehicle. Jenny Gladwell was absolutely excellent in assisting me to picking up the car of my dreams, and I couldn't be happier with the experience. The facility is beautiful and extremely hospitable for a car dealership, and I'd recommend it to anyone and everyone looking for a superior car leasing/buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service
I've gone to this performance Honda about 4 times and the service employee, Corey, is always very concerned and helpful and makes me feel that my car is in good hands. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
REAL TALK
COREY YOU'RE THE MAN-- got me in & out in a timely manner & was very IMFORMATIVE-THANK U--COREY YOU'RE THE MAN-REAL TALK
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Purchased another Honda from Performance Honda
This is the third new Honda we have purchased from Performance Honda, and would recommend Performance - friendly sales associates, fair pricing, quality all around.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase