Reviews
Not happy with car buying experience. Sales person wasn't...
Not happy with car buying experience. Sales person wasn't up to date on car I purchased. Was told remote start on car and wasn't.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
RUN!! RUN FOR YOUR LIFE!!! Would NOT recommend....
If they were near as good as appearances...YEA RIGHT! NOT. Do not go to this place. Be warned. I wasn't and what a joke this place turned out to be.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Smooth Transaction
Looked up Tim Bowman from other DealerRater reviews and began process on truck we were interested in. We had done our homework and Tim was extremely easy to deal with very transparent and honest. Told us a few things to stay away from and others to look into. Has been a very good experience and we recommend the CincyCarGuy.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Kim is a great addition to the team
Our Service provider, Kim was the best! She clearly explained everything that was needed to get not one of my cars but two of them safely back on the road. When I returned home with one car a coolant hose clamp let loose. I called Kim and she very calmly told me what to do to get the car back to the shop and we were back on the road in just a couple of hours. Really appreciate it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out Patty! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Best, Jake Sweeney Chevrolet Team
Worst experience with sales person, sales managers,...
Worst experience with sales person, sales managers, inaccurate reporting when turning in leases, sales mgr yelling at you on the phone, harrassing behavior, giving consumers vehicles with admittance of problems...two vehicles low tires, having to detail them myself, not having all mats in car...rickie the sales person takes over 5 hours for 2 cars to finish the deal. A lot more than this with my experience. Stay away from this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
MR MESSMORE
THE BEST SERVICE AROUND...……….. YOU TOOK THE TIME TO MAKE SURE I WAS IN AND OUT IN A TIMELY MANNER!!!!!! THANK YOU!!!! SAVANAH ALWAYS MAKES SURE I AM COMPLETELY SATISFIED!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Used car purchase
Purchased a 2018 Equinox. Jacob was the absolute best salesperson to deal with. Very attentive and thorough. Only thing that I was disappointed in was they did not make sure the gas tank was full when I picked up my SUV
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to write about your experience with us, Terry! At Jake Sweeney Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Jacob was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. All the best, The Jake Sweeney Chevrolet Team
Mrs Wyatt
One of the best time we had looking for a car. Royan really helped us greatly. I believe if it wasn’t for him I would not be drive a new car. Thanks Royan
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Rosalie, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Royan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, The Jake Sweeney Chevrolet Team
2018 GMC Van
Jim Garrrison took care of me very good, the van he showed me I like and got it. The only thing I am waiting on is spare tire and ask about did this van come with remote door unlock buttons. Thanks, Errol
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tyler was excellent
Tyler got me to work on time and delivered Outstanding Customer Service Delivered my car back to my workplace after it was done he went out of his way
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the 5 stars Mary! Jake Sweeney Chevrolet appreciates your business!