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Borcherding Buick GMC

(318 reviews)
Visit Borcherding Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:30pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (513) 640-0464 (513) 640-0464
Used (513) 640-0455 (513) 640-0455
Service (513) 640-0478 (513) 640-0478

Reviews

(318 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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This is my first new car in 12 years. I knew what I...

This is my first new car in 12 years. I knew what I wanted and when I wanted it. Keith worked hard to satisfy my needs. He know the vehicle inside and out. He answered all of my questions and where there were questions, he got answers. He maintained contact with me during the off times but so much that he was a nuisance. When it came time to complete the sale, Derek was thorough in his explanation of the associated paperwork.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Purchased a used Tahoe from Fred Huidt in January 2013...

Purchased a used Tahoe from Fred Huidt in January 2013 and the experience was great. The only part of the process that was frustrating was the price negotiations. We all want to win the negotiations.Sixth car purchased form Borcherding. Still like the place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

New Car!

I enjoyed my experience with Borcherding Buick, everyone was nice, worked with me, and made sure I got the best deal. I appreciate their help and kindness and would recommend their team to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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Dealer response

Hi Allen, Thank you for taking the time write us a review. We really appreciate your business and look forward to having you as a long time customer.

Excellant Dealership

We purchased 4 new cars here since 2008 because of the friendly and professional staff. Service is top notch. We will go back! Excellant dealership! GVP

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Wow, thank you for your outstanding review! We really appreciate having you as a long time customer.

Keith really made the buying experience very easy. He is...

Keith really made the buying experience very easy. He is very knowledgable. Upon pick up of the car, he took his time to explain all the features very well and answer any and all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

This is the first time we have returned to a sales person...

This is the first time we have returned to a sales person with a specific dealership, because we now have a relationship with Steve Camp. He is very thorough and knowledgeable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Professional, Polite , Sales person was not pushy....

Professional, Polite , Sales person was not pushy. Dealership matched the price of another dealership but did not beat it. that is why I gave a good review instead of excellent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Steve Camp was very helpful and worked through all my...

Steve Camp was very helpful and worked through all my questions. Great dealership and great service. i got a very fair price for my trade in,and the entire staff was helpful in the transaction. I would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone there was nice only thing is I WOULD NOT...

Everyone there was nice only thing is I WOULD NOT recommend buying a used car from them. There is an as is no warranty for a reason because they know it's not a reliable vehicle and they arnt gonna be responsible for it so they still sell it anyways. I bought a jeep from them and as soon as I got it it had broken universal joints and then a couple months later the transmission goes out. So I have not even got to enjoy my jeep due to the problems it had and I'm stuck paying for somethan that I can't even drive due to it being a bad vehicle. NO I wouldn't recommend shopping here.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was a wonderful experience from beginning to end. ...

This was a wonderful experience from beginning to end. As soon as we walked into the showroom, Keith made us feel welcome without being overbearing. He offered just the right amount of presence to our visit. Keith is extremely knowledgable about your vehicles and good at explaining functions/features. It was also great working with Vic, as I haven't seen him since college. Keith and Vic are both gentlemen that we will be working with again in the near future. Thank you for a smooth, no hassle sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.