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Performance Lexus

(1,237 reviews)
Visit Performance Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2018 state dealer award
View 11 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 627-0775 (866) 627-0775
Used (888) 244-0571 (888) 244-0571
Service (888) 404-7952 (888) 404-7952

Reviews

(1,237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Lexus from DealerRater.

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Working with Mr.

Working with Mr. Hubble was a pleasant experience. He worked very hard to make our deal happen. I will definitely be recommending customer to him in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Mr. Hubble provided such a pleasant experience at Performance Lexus! Thank you for your recommendation, and we look forward to assisting more customers in the future.

Rick went out of his way to provide superior customer

Rick went out of his way to provide superior customer service to me. the strongest part of his customer service is that he listen to me!! He answered all of my questions and concerns without applying sales pressure! thank him for me and give him a nice bonus for staying late to deliver the car!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Rick provided you with exceptional service at Performance Lexus! Listening and addressing your concerns without pressure is what we strive for. We'll be sure to pass along your gratitude and commend him for his dedication. Enjoy the new car!

The dealership was clean, great customer service,

The dealership was clean, great customer service, everyone was helpful and kind, thank you Hollywood!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Performance Lexus provided excellent service and a welcoming environment. We appreciate your support!

Rick Hubble and the entire Performance Lexus team did an

Rick Hubble and the entire Performance Lexus team did an incredible job facilitating the purchase of our vehicle. We really appreciate Rick’s professionalism and commitment to getting us the best deal possible. If you’re in the market for a new or used vehicle make sure to reach out to Rick “GQ” Hubble and you won’t be disappointed.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Amanda, thank you for the fantastic feedback! We're delighted to hear that Rick and our Performance Lexus team provided such a great experience. Enjoy your new vehicle!

Rick was great!

Rick was great! Professional all the way! I was new to Lexus, but prepared with questions which he easily answered! He made sure everything was addressed! Thank you Rick! Very worthy of that GW review!☺️

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Rick provided such a professional experience at Performance Lexus, addressing all your questions and ensuring the process went smoothly. Thank you for sharing this positive feedback with us!

I had committed to buy a vehicle with a verbal agreement

I had committed to buy a vehicle with a verbal agreement including an agreed upon price, as I am not located in the area. They were supposed to get back to me regarding the status of a repair the vehicle needed. They instead did not respond to me for 2 days and sold the vehicle out from under me. I would avoid doing any business with them whatsoever! Completely unprofessional and unacceptable from a dealer that claims to be the best in Ohio!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

I'm sorry to hear about your experience. We strive for clear communication and professionalism, so it's concerning to learn that we fell short in this instance. I would appreciate the opportunity to discuss what happened further and see how we can make it right. Please feel free to reach out at your convenience. Thank you, Ralph Sells - General Sales Manager - 513-677-0177

This dealership is top notch!

This dealership is top notch! Especially Mr hubbler My sales guy very professional and very nice and tell me what he going to do for me and he keeps his promises. I will recommend to friend and family!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Johnny, we're delighted to hear that Mr. Hubbler and the Performance Lexus team provided you with a top-notch experience! Thank you for recommending us to your friends and family. Enjoy your new ride!

Great experience, it was the easiest purchase I’ve ever

Great experience, it was the easiest purchase I’ve ever made! Thank you I’m so happy with my purchase.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that your purchase experience was smooth and satisfying at Performance Lexus! Thank you for choosing us, and enjoy your new vehicle!

This is the best dealership.

This is the best dealership. It is very easy to fix the appointment. They did the great job on service. Customer service is excellent. I am satisfied with their service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Raj, we're delighted to hear that you had such a positive experience with Performance Lexus! Thank you for your kind words and support. We look forward to serving you again in the future!

Over the past 12 years, we have purchased 8 vehicles (new

Over the past 12 years, we have purchased 8 vehicles (new and used) for my family from the Performance Lexus dealerships. Rick Hubble is the best of the best, is a delight to work with, and provides white glove treatment (exactly what you expect from Lexus). Thank you, Rick and team for another great buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Performance Lexus! We're delighted to hear that Rick and the team have consistently provided exceptional service. Enjoy your latest vehicle purchase!