Performance Lexus

(4.9) 549 reviews

Dealer on Cars.com since August 2000

Currently in stock!

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New Used Service

Today's Hours

Sales 12:00 PM - 5:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed

Reviews

4.9
549 lifetime reviews. Includes reviews of Performance Lexus from DealerRater.com
  • Great place to buy a car,very impressive place
    March 12, 2017

    Rick my sales associated was a joy to work with he took the time to make sure we got the car we wanted at the price that worked for my wife and I. The... people at profmance Lexus are first class.the finance person really made the experience very fast and easy.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent staff to deal with in both buying and service
    February 17, 2018

    The sales team at Performance are truly excellent to deal with, honest and to the point. Johathan "Smitty" Smith was very professional, honest, patien...t and pleasant to deal with. Kristopher Cathcart did an outstanding job of system training prior to taking ownership This is our second Performance Lexus. The Performance Service Team is equally impressive and responsive to deal with.

    Customer Service
    Quality of Repair
    Friendliness
    Not Applicable
    Pricing
    Overall Experience
    Does recommend this dealer

  • Great Job
    February 17, 2018

    Great Job to Tony, Ralph Sells, and Jeff Butler. Tougher to deal with a daughter deciding on what she wants vs what she has. Thanks again

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer

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Service & Repair

Service Reviews

4.9

42 lifetime reviews of the Service Department.
Includes reviews of Performance Lexus from DealerRater.com

  • After the Sale
    October 30, 2017

    Within less than 5 days of taking delivery of my 2006 RX 330, the check engine light came on. The car was repaired at no expense to me and is current...ly performing very well. The used car department covered the cost of the repair and provided me with a courtesy car (new 2017 RX 350). I appreciate the professionalism and their commitment to take care of the customer shown by the used car manager and the service department.

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

  • Amazing service!
    February 25, 2017

    I drove from Illinois to service my car here. Shaun Keyer and service department is excellent down here. In my opinion Performance Lexus is the be...st dealership in Midwest!f

    Customer Service
    Quality of Repair
    Friendliness
    Pricing
    Overall Experience
    Does recommend this dealer
    Came in for service or repair

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Service Pricing

    Tire Rotation

    Complimentary

    Brake Inspection

    Complimentary

    Car Wash

    Complimentary

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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2000

The finest cars built today deserve to have the highest quality sales and service personnel to complement them. I truly believe that we have accomplished that here at Performance Lexus. For the last 15 years, Performance Lexus has achieved the Lexus Elite Award, which is the highest honor bestowed upon Lexus Dealerships. Based on Customer Satisfaction in Sales and Service, our associates know that it?s not about meeting your expectations; it?s about exceeding them, with EVERY CUSTOMER?EVERY VEHICLE?EVERY DAY.

"Count on Performance to Put A Smile on Your Face!"
Performance Lexus
4328 Kings Water Dr Cincinnati, OH 45249
New (866) 627-0775
Used (888) 244-0571
Service (888) 404-7952
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