Reviews
Roderick at Performance Lexus was great to work with.
Roderick at Performance Lexus was great to work with. Low pressure, communicative and knowledgeable. He answered all of my questions thoroughly. He also had a good sense of humor which made the process more enjoyable. This is my first Lexus, so it was nice to have such a smooth experience from start to finish. Roderick even came in on his day off to finalize the deal himself, once I "slept on" making the purchase officially. I would recommend Roderick and Performance Lexus based on my experience. Roderick was (is) a Superstar! :)
Roderick at Performance Lexus was great to work with.
Roderick at Performance Lexus was great to work with. Low pressure, communicative and knowledgeable. He answered all of my questions thoroughly. He also had a good sense of humor which made the process more enjoyable. This is my first Lexus, so it was nice to have such a smooth experience from start to finish. Roderick even came in on his day off to finalize the deal himself, once I "slept on" making the purchase officially. I would recommend Roderick and Performance Lexus based on my experience. Roderick was (is) a Superstar! :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're delighted to hear that Roderick made your first Lexus purchase smooth and enjoyable at Performance Lexus. We appreciate the recommendation, and we'll be sure to pass along your kind words about our superstar team member!
Working with Mr.
Working with Mr. Hubble was a pleasant experience. He worked very hard to make our deal happen. I will definitely be recommending customer to him in the future.
Working with Mr.
Working with Mr. Hubble was a pleasant experience. He worked very hard to make our deal happen. I will definitely be recommending customer to him in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Mr. Hubble provided such a pleasant experience at Performance Lexus! Thank you for your recommendation, and we look forward to assisting more customers in the future.
Rick went out of his way to provide superior customer
Rick went out of his way to provide superior customer service to me. the strongest part of his customer service is that he listen to me!! He answered all of my questions and concerns without applying sales pressure! thank him for me and give him a nice bonus for staying late to deliver the car!!
Rick went out of his way to provide superior customer
Rick went out of his way to provide superior customer service to me. the strongest part of his customer service is that he listen to me!! He answered all of my questions and concerns without applying sales pressure! thank him for me and give him a nice bonus for staying late to deliver the car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Rick provided you with exceptional service at Performance Lexus! Listening and addressing your concerns without pressure is what we strive for. We'll be sure to pass along your gratitude and commend him for his dedication. Enjoy the new car!
The dealership was clean, great customer service,
The dealership was clean, great customer service, everyone was helpful and kind, thank you Hollywood!
The dealership was clean, great customer service,
The dealership was clean, great customer service, everyone was helpful and kind, thank you Hollywood!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the wonderful feedback! We're delighted to hear that our team at Performance Lexus provided excellent service and a welcoming environment. We appreciate your support!
Rick Hubble and the entire Performance Lexus team did an
Rick Hubble and the entire Performance Lexus team did an incredible job facilitating the purchase of our vehicle. We really appreciate Rick’s professionalism and commitment to getting us the best deal possible. If you’re in the market for a new or used vehicle make sure to reach out to Rick “GQ” Hubble and you won’t be disappointed.
Rick Hubble and the entire Performance Lexus team did an
Rick Hubble and the entire Performance Lexus team did an incredible job facilitating the purchase of our vehicle. We really appreciate Rick’s professionalism and commitment to getting us the best deal possible. If you’re in the market for a new or used vehicle make sure to reach out to Rick “GQ” Hubble and you won’t be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amanda, thank you for the fantastic feedback! We're delighted to hear that Rick and our Performance Lexus team provided such a great experience. Enjoy your new vehicle!
I had committed to buy a vehicle with a verbal agreement
I had committed to buy a vehicle with a verbal agreement including an agreed upon price, as I am not located in the area. They were supposed to get back to me regarding the status of a repair the vehicle needed. They instead did not respond to me for 2 days and sold the vehicle out from under me. I would avoid doing any business with them whatsoever! Completely unprofessional and unacceptable from a dealer that claims to be the best in Ohio!
I had committed to buy a vehicle with a verbal agreement
I had committed to buy a vehicle with a verbal agreement including an agreed upon price, as I am not located in the area. They were supposed to get back to me regarding the status of a repair the vehicle needed. They instead did not respond to me for 2 days and sold the vehicle out from under me. I would avoid doing any business with them whatsoever! Completely unprofessional and unacceptable from a dealer that claims to be the best in Ohio!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm sorry to hear about your experience. We strive for clear communication and professionalism, so it's concerning to learn that we fell short in this instance. I would appreciate the opportunity to discuss what happened further and see how we can make it right. Please feel free to reach out at your convenience. Thank you, Ralph Sells - General Sales Manager - 513-677-0177
Rick was great!
Rick was great! Professional all the way! I was new to Lexus, but prepared with questions which he easily answered! He made sure everything was addressed! Thank you Rick! Very worthy of that GW review!☺️
Rick was great!
Rick was great! Professional all the way! I was new to Lexus, but prepared with questions which he easily answered! He made sure everything was addressed! Thank you Rick! Very worthy of that GW review!☺️
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It's great to hear that Rick provided such a professional experience at Performance Lexus, addressing all your questions and ensuring the process went smoothly. Thank you for sharing this positive feedback with us!
This dealership is top notch!
This dealership is top notch! Especially Mr hubbler My sales guy very professional and very nice and tell me what he going to do for me and he keeps his promises. I will recommend to friend and family!
This dealership is top notch!
This dealership is top notch! Especially Mr hubbler My sales guy very professional and very nice and tell me what he going to do for me and he keeps his promises. I will recommend to friend and family!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Johnny, we're delighted to hear that Mr. Hubbler and the Performance Lexus team provided you with a top-notch experience! Thank you for recommending us to your friends and family. Enjoy your new ride!
Great experience, it was the easiest purchase I’ve ever
Great experience, it was the easiest purchase I’ve ever made! Thank you I’m so happy with my purchase.
Great experience, it was the easiest purchase I’ve ever
Great experience, it was the easiest purchase I’ve ever made! Thank you I’m so happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that your purchase experience was smooth and satisfying at Performance Lexus! Thank you for choosing us, and enjoy your new vehicle!
This is the best dealership.
This is the best dealership. It is very easy to fix the appointment. They did the great job on service. Customer service is excellent. I am satisfied with their service.
This is the best dealership.
This is the best dealership. It is very easy to fix the appointment. They did the great job on service. Customer service is excellent. I am satisfied with their service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Raj, we're delighted to hear that you had such a positive experience with Performance Lexus! Thank you for your kind words and support. We look forward to serving you again in the future!