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Performance Lexus

(1,237 reviews)
Visit Performance Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday 12:00pm–5:00pm Closed
2018 state dealer award
View 11 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 627-0775 (866) 627-0775
Used (888) 244-0571 (888) 244-0571
Service (888) 404-7952 (888) 404-7952

Reviews

(1,237 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Performance Lexus from DealerRater.

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I dreaded the dealer experience, expecting high pressure,

I dreaded the dealer experience, expecting high pressure, pushy sales support, and I expected to be hit with add on to cost that would push my budget. I was wrong! We had a delightful afternoon working with Roderick to narrow down our choice. He was very patient, never trying to move us in a particular direction. In fact, we test drove the ES as well a several SUV models our own, allowing my wife and I to select the model that best fit our needs, The costs were as posted on the car, any options to additional warranties available were purely my decision with no pressure from Lexus. I felt we made a new friend in Roderick, and, we found a new home for our auto service needs and future purchase/lease needs at Performance Lexus. Great technical orientation the morning we picked up our new vehicle!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad to hear that Roderick and the team at Performance Lexus provided a pressure-free and enjoyable experience. It's wonderful knowing you felt comfortable making your decision, and we appreciate your kind words about our service. Enjoy your new vehicle, Daniel!

I have purchased a lot of cars, I’ve never had a smoother

I have purchased a lot of cars, I’ve never had a smoother or easier experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your business, Martin. Thanks for taking the time to leave us a review! - The Performance Lexus Team

Thanks to Rick Hubble as we purchased another Lexus!

Thanks to Rick Hubble as we purchased another Lexus! He answered our many questions, was patient and helpful. Look forward to continuing the service work with Phyllis, who we've worked with for several years!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Rick and Phyllis provided such excellent service during your recent purchase at Performance Lexus. Thank you for choosing us again, and we look forward to continuing our relationship!

Performance Lexus has top notch service.

Performance Lexus has top notch service. From the door greeting to the car purchasing, each staff member takes pride in the part they play. Roderick Hubble hands down is extremely personable, knowledgeable and professional. He is an expert in this industry and his love for this craft is apparent. Mr.Hubble was able to put me in my 1st Lexus- a New NX 350 that I love. The Lexus luxury and customer service is unmatched. And I am excited & honored to be part of the Performance Lexus family!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience! We're delighted to hear that Roderick and the team at Performance Lexus provided exceptional service. Enjoy your new Lexus NX 350, and welcome to the Performance Lexus family!

Phyllis Hackman is a superb service provider and a great

Phyllis Hackman is a superb service provider and a great coordinator for any service visit. Performance Lexus Kings Auto Mall is a stellar dealer and Service Provider. The new Service Manager takes the time with his staff and supports them. This makes the dealership a great place to have your car serviced.

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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Thank you for highlighting Phyllis and our new Service Manager at Performance Lexus Kings Auto Mall! We're delighted to hear that your service experience was top-notch. We appreciate your support and look forward to serving you again!

Roderick was amazing to deal with and very detailed on

Roderick was amazing to deal with and very detailed on all questions the absolute best professional I have dealt with. Step by step helped us. Thank you Roderick we will be back for more cars.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Roderick provided such detailed and professional service at Performance Lexus. Thank you for your kind words, and we look forward to assisting you with more cars in the future!

Everyone that we met with was polite, competent and

Everyone that we met with was polite, competent and helpful. We were happy to buy a Lexus as we knew we’d be getting our service here and we look forward to coming back to the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience! We're delighted to hear that our team at Performance Lexus provided excellent service. We look forward to seeing you again for future visits!

Roderick made our son's first car buying experience

Roderick made our son's first car buying experience memorable. He was patient, kind, knowledgeable about the product along with other manufactures which made our decision easy.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Jessica, we're delighted to hear that Roderick made your son's first car-buying experience memorable at Performance Lexus. Thanks for sharing this wonderful feedback!

Incredible and easy experience.

Incredible and easy experience. Great process. Mr. Hubble was absolutely amazing! He made the difference!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Mollie, we're delighted to hear that Mr. Hubble made your experience at Performance Lexus so incredible and easy! Thanks for sharing!

Prompt, professional, customer care, Concerned, fair

Prompt, professional, customer care, Concerned, fair price, Great experience, friendly, I would definitely recommend performance Lexus to my friends

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We're delighted to hear that our team at Performance Lexus provided a great experience. We appreciate your recommendation and look forward to serving you again in the future!