Reviews
Wonderful experience
My experience at Performance Lexus with Geoffrey Bobst was awesome start to finish. Professional, knowledgeable and caring...I would definitely recommend him to family and friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customers since 1999
We have been customers of Performance Lexis since 1999, and we still are. This should say it all. Not only have we purchased our cars there, but we also have had our cars serviced there. We have found the service prices to be very competitive, but what is not competitive is the expertise. The Lexis service personnel are expertly trained to repair and maintain Lexis vehicles. Their work is impeccable, and the actual person who does the work is willing to discuss with the customer, what was done and why. In our case, Phyllis Hartman is our go to person who makes sure everything is coordinated, and she does not hesitate to make sure we have a loaner vehicle if appropriate. We never have been disappointed. As for the sales process, which I understand can be a painful process, is no so at Performance. Mike Witte is our primary sales associate, and Tony Baxter is his capable partner. There guys are great and make the buying experience easy. They work with Ralph Sells, the sales manager, to assure that the "deal" is fair to everyone, and it is. They do what they say they are going to do, and nothing is hidden or ambiguous, which is the most one can expect and what the customer deserves. For these reasons, among others, we will continue to purchase and service our vehicles here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
excellent, professional,outstanding
Jeff Smith exemplifies the true meaning of professionalism. Just when you think it can't happen, he makes it happen....Two words:Lexus n Jeff....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
knowledgeable, professional, friendly!
Our experience at performance Lexus was amazing due to our salesman Jeff! A true professional who is courteous, friendly, and knew how to treat his customers! We would highly recommend anyone to shop here! We will definitely come back again for our next car! Keep up the good work!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Magic Man
Roderick worked his magic to put the deal together that got me my car! He was courteous, responsive, and LISTENED to what I could and couldn't do. I appreciated that. I did not walk away with buyer's remorse and will thoroughly enjoy my new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a 2013 350 Lexus
Rick is an awesome salesman, very knowledgeable and helpful in every way. I appreciate all his help in helping me select the best vehicle I have ever had. I will definitely recommend my family and friends to your dealership because of my experience with Rick Hubble.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simple ,No surprises, No hassles, and No Hard Sell
I can't even remember when I didn't buy my cars from Performance Lexus. Ralph alway been there, which I appreciate having a familiar friendly face. 1st experience working with Geoffrey I look forward to the second. Great work guys Larry Sherman
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy with purchase
Jeff Smith was very easy to work with! He was friendly, knowledable and informative and we definitely will consider working with him again!! Jason Morgan in finance was professional and personable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Nice Salesperson leads to pleasant experience
Very caring and customer need based sales person. Rick was awesome and made me go back for my second Lexus with him. Would go back again for another car
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Very Happy!
The experience I had at Performance Lexus was extremely positive. Jeff Kaplan took care of me from the beginning to the moment I drove off the dealership lot. He went out of his way to work carefully with me by being patient, explaining all aspects of the leasing options I could choose and making appropriate adjustments when they became necessary. Jeff was a pleasure to work with. Jason Morgan assisted me with the sales contract. He was also very patient, thorough and answered all my questions with kindness and clarity. Kris Cathcart went through the car with me and answered all the questions I had, and then some. He didn't miss one feature. I understood his tour very easily. I look forward to stopping by the dealership to have my car cleaned and maintained as well as visiting with my sales team. I will definitely recommend Performance Lexus and Jeff Kaplan to others in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car