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Honda East

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (145 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (145 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda East from DealerRater.

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Service Center

Mike Harrison has always check to make sure work was completed correctly. Thank you to a very special employee! Mike is a very special employee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

Nice people. Quick service. Everything was explained and the work was done properly. Needed to make another appointment and was able to do that at the same time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

Austin was easy to work with and very helpful. The service department was quick with my recall check and oil change. I'm very glad we got the service agreement with our lease.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service

Just great customer service from super busy service advisor. Always professional even when they are getting slammed busy. Always treated like you are there only customer, never rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Efficient service department

I needed some work done and the agent booked me for a time that would involve less waiting. I also really appreciated that they had noted that I didn’t want my lights turned off the auto setting. So, good job all the way around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change

I went to the dealers for an oil change. They also rotated my tires because it was a service that was due. Great and fast service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Staff!

The staff were really easy to work with from sales, to management, to finance!I went in to possible purchase, but left with a leased Civic with all the extras. The remote start and touch panel that allows me to use the Apple Car Play is just like having a navigation panel!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Courteous, fast, professional

My experience, from making the appointment to the appointment itself to checking out, was courteous, fast, and professional. I recommend Honda East to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Careful, knowledgable, and considerate service

I was confident that the service history was reviewed carefully and necessary work performed prior to a long car trip. Excellent service work. Considerate staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

The people in the service department are all first rate. Friendly, helpful and very knowledgeable. I am certain that Tina , the department head is the reason for this. I normally do not take the time to fill out these surveys, but I feel Honda should be aware . I purchased my vehicle at Performance Honda . I would never go near those crooks again. That entire sales force conspired to cheat me, overcharging me on everything. I was taken advantage of due to a very stressful time in my life. Thanks to my treatment by this dealership I remain a Honda customer. Feel free to contact me should you want to know more.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.