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Joseph Airport Toyota

(418 reviews)
Visit Joseph Airport Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (937) 410-0600 (937) 410-0600
Used (937) 410-0527 (937) 410-0527
Service (937) 410-4876 (937) 410-4876

Reviews

(418 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph Airport Toyota from DealerRater.

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Went to test drive vehicle and salesperson I was given...

Went to test drive vehicle and salesperson I was given treated us like dirt blamed his behaver on lack of help even though they did not seem bizzy. And was very unprofessional, like we could not afford to purchase a vehicle and was wasting his time.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

We're very sorry to hear you did not have a good experience here. If you would like to discuss this further feel free to give us a call at 937-898-8060 and you can speak with one of our managers.

WONDERFUL CUSTOMER SERVICE

This is the second automobile I have purchased at Joseph Airport Toyota Again The best ! I called ahead let them know when I would be there and everything went perfectly. No waiting around, they value our time. Thank you All

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're very glad to have the opportunity to help you Margaret! Please let us know if there is ever anything else we can do for you.

Awesome service

We went in having no clue on the process of buying a car and we honestly couldn’t have asked for a better salesman or company to help us. Carl Allyn explained everything to us and answered all of our questions. Thank you guys so much for our new car and making it as stress free as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're very glad to hear Carl was able to help you out Tyler. If you ever need anything else down the road just let us know!

Joseph Airport Toyota is the place to go

If you need to buy a new car, definitely get ahold of Mike Goldie. Mike was responsive, sensitive to our needs, and straight to the point. I typically detest buying cars due to the hassle and back-and-forth that usually occurs, but Mike made this a painless process. Thanks Mike for restoring my faith in the car buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear Mike was able to help you out and restore your faith in the car buying process. If there is ever anything else we can do for you down the road just let us know!

Great service

Andy was great to work with! Easy process and he worked with us to get us the car we needed and wanted! We are very happy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Ally. We're very happy to hear Andy was able to help you out!

Very pleased. Myron and Arven were a great help.

Myron and Arvin were a great help and would go back again . The paint touch ups and replacement key fob were done in a timely manner, all promises were fulfilled. Awesome job guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words about Myron and Arvin. We're very happy they were able to take care of you. If you need anything else in the future please just let us know!

Carl A. treated me like I was the most important person...

Carl A. treated me like I was the most important person he ever met! Great service and great deal. I won't go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are very glad to hear Carl was able to help you out teajay. If there is ever anything else you need please don't hesitate to get in touch with us.

Best experience yet!!!

Myron was a huge help. He had everything ready kept us informed and we walked out with a new used car!!!! Will go back in the future!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review and kind words about Myron. Please come see us again soon!

Super Happy!!

I had a great experience with this toyota dealership! I was looking for a used car and Arvin was extremely helpful, knew exactly what I wanted and the first car he showed me was the one I got- I loved it that much! Very very happy with my purchase and definitely recommend Arvin Ridley!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear Arvin was able to find the right vehicle for you. Thank you for the great review and please let us know if there is ever anything else we can do for you in the future.

My Legacy

I want to Thank Mr. Arvin Ridley with Joseph Airport Toyota. He really helped me get what I needed with no issues. He went out of his way and was straight to the point without giving us the run around. I had a new car with in 4 hours. That is how you do business. Thank you so much from the Diene Family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great view. We'll pass this along to Arvin! If there is anything else we can do for you in the future please don't hesitate to get in touch with us.