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Joseph Airport Toyota

(419 reviews)
Visit Joseph Airport Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (937) 410-0600 (937) 410-0600
Used (937) 410-0527 (937) 410-0527
Service (937) 410-4876 (937) 410-4876

Reviews

(419 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph Airport Toyota from DealerRater.

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My Legacy

I want to Thank Mr. Arvin Ridley with Joseph Airport Toyota. He really helped me get what I needed with no issues. He went out of his way and was straight to the point without giving us the run around. I had a new car with in 4 hours. That is how you do business. Thank you so much from the Diene Family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great view. We'll pass this along to Arvin! If there is anything else we can do for you in the future please don't hesitate to get in touch with us.

Customer

Arvin Ridley is the best sales rep. ever I've purchased now my 4th vehicle and he always makes sure myself, family, or whomever I send to him are taken well care of highly recommend Arvin Ridley at Airport Joseph Toyota!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

4th vehicle? Wow! Rosa this a great review! We'll be sure to pass it on to Arvin. Thanks so much for being one of our customers!

Excellent customer service

2nd car purchased from Joseph Airport car dealerships. Excellent and friendly customer service. Would highly recommend this dealership to friends and family!! Dealership is customer oriented.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Glad to hear were 2 for 2 with you Gina! Thank you for the review and if there is ever anything else we can do for you please just let us know.

Purchasing and trading in

I have purchased 2 vehicles from Carl in the used car section. My husband also purchased a vehicle from him about 3 years after we started dating. Carl is truly amazing. He remembered who I was years later. He listens to what you want in a vehicle and truly helps you. I'll never go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

What a wonderful review Meggie! We'll be sure to pass this on to Carl. Thank you for thinking of us when you guys are in the market for a new vehicle. Please come see us again soon!

Great salesman, Arvin Ridley

Fourth car I’ve bought from Joseph Airport Toyota. Arvin Ridley has been the salesman every time. Can’t say enough great things about him! He makes it an easy process. No haggling, great price every time. The dealership was outstanding as well! Mike

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

4 cars?!?! That's great to hear. Thank you for the kind words about Arvin, Mike, and the dealership. If there is ever anything else we can do for you just let us know!

Vehicle purchase

My overall experience was outstanding! From telling Mike Goldie what I was looking for and him finding the right fit. Working on financing to calling the insurance company for me while I was there. They were courteous, kind, accommodating to the very end. Even the follow up call from Mike two days later to make sure I didn’t have any questions or concerns. I’m definitely pleased and satisfied with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Very happy to hear Mike helped provide an "outstanding" experience for you! Thank you for the review!

My second time buying a Toyota

This is my second time in two years buying a car from Joseph Airport Toyota and I had been another great experience. The first time I got my car from them was because I had to file bankruptcy and I was put in a 2015 Toyota Camry that was amazing inside and out. I loved that car. Unfortunately on July 3, 2020 I was in a terrible car accident and I was rear ended and my car was totaled. The way the Toyota Camry is built saved myself, daughter and my mothers’ lives. I want to thank Mark Clement for putting in one of the safest cars out on the road. He worked his magic for me again yesterday by putting me in a 2017 Toyota Camry. Thanks to Joseph Airport Toyota I am in love with Toyota and this car lot. Thank you guys for all that you do and keeping myself and my family safe.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

What a story! Thanks for sharing it. We're so glad to hear you the Camry you purchased turned out to be so much more. The Camry is definitely a safe vehicle. If we can ever help you out in the future again just let us know!

Highly recommend

just now Mike Goldie was very professional and helpful. I would recommend him the next time you buy a car from Joseph Airport Toyota. I also want to say a thank you for the detailing department as well. They was bringing my car around then drove past me, Mike went and seen what was going on and they forgot to clean a couple things so they took it back to the shop and did what they needed to do. Thank you for everything. Rick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review and kind words about Mike. If we can ever help you out again in the future please let us know!

Used Corolla

Arvin was a super salesman! Very nice and helpful. We were there at the end of the day but he never let's us feel like an inconvenience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the nice review about our "SUPER" salesman! We'll be sure to pass this on to him. Also, please don't hesitate to get in touch with us if we can help you out with anything else.

Review

I had Arvin help me find my new 2019 Toyota Camry. He was a pleasure to work with. Very social, nice and professional. I couldn't have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the great review Zoe. We'll be sure to pass it on to Arvin.